Gerber Collision & Glass - Canton (MI)
In operation 81 years, 7 years at this location.
Gerber Collision & Glass - Canton offers quality collision repair / auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 0.0/5.0 -
I thought my repair was a very very small job. It took a day or two longer
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This is not the first time that our family worked with Gerber and every time after we get our car back, we are always satisfied with the result. Office is always easy to contact and very accommodating with us.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The work done on my truck was done very well and in a timely fashion. Very much appreciated.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job!
Customer Service - 5.0/5.0 -
Great communication and everybody was pleasant to speak with - both in person, over the phone, and by email.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Ruby was super helpful and I appreciated all the status updates from Lee. Already recommended you to a friend
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job. Completed in a timely manner. Great service friendly and very knowledgeable staff
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fantastic work, friendly, thorough n personable. Very professional. Thx for a great job done.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
It took awhile for Allstate to process the claims and decide if they were going to total the car or not. Once Gerber received the okay to repair the car, they started working on the car and updated me on the progress.
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was very satisfied with the work done on my car!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 3.0/5.0 -
I was told on three different occasions that my vehicle would be completed. It was not.
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0 -
Very kind and professional service. They made the repair process very easy and kept me updated along the way.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I was initially informed that the repairs would take approximately seven business days. Unfortunately, the actual repair time ended up being 14 business days—twice the original estimate. While the repairs themselves appear to have been completed well and we are satisfied with the quality of the work, we were disappointed with the significant delay. Being without our vehicle for twice as long as anticipated created considerable inconvenience for our household. It affected our normal routine, transportation and work logistics for both of us, childcare arrangements, and our overall quality of life during that period. We understand that delays can occasionally occur during the repair process, but more accurate time estimates and clearer communication regarding the extended timeline would have helped us plan accordingly. Overall, we appreciate the quality of the completed repairs, but the extended turnaround time had a meaningful impact on our experience with Gerber Collision.
Likely to Recommend - 5.0/5.0 -
Absolutely!!
Repair Quality - 5.0/5.0 -
I like their customer approach. There was NO ARROGANCE AS I HAVE EXPERIENCED WITH THE (2) places that I took it to prior to taking it to Gerbers.
Customer Service - 5.0/5.0 -
It was perfect. My wife commented on how professional they were.
My Experience - 5.0/5.0 -
Thank you so much for your hard work! The car looks and sounds amazing!