Gerber Collision & Glass - Canton (MI)

4.8 (1,291reviews)
96%
44116 Michigan Ave,  Canton,  MI  48188

In operation 80 years, 6 years at this location.

Gerber Collision & Glass - Canton offers quality collision repair / auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,291)

Customers say
Overall Customer Satisfaction
Customers generally express high satisfaction with Gerber Collision & Glass in Canton. Many praise the excellent customer service, quality of repairs, and timeliness. The staff is frequently described as friendly, professional, and communicative. Customers appreciate the regular updates on repair progress and the fact that vehicles are often returned earlier than expected. The quality of repairs is consistently praised, with many noting their vehicles look like new after service. The shop is also commended for its cleanliness and attention to detail, including cleaning and detailing vehicles before return. While most feedback is positive, a few customers mentioned issues with communication or delays in repairs.
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"Great company. Couldnt be more happy."
"As always"
"The repair was flawless"
"Friendly and communicative"
"Very good job on the repair. Completely satisfied."
"The repairs were expected to take about two weeks, but they were completed in three days. The work ..." Read more
"It was ready several days ahead of schedule."
"Early completion of job"
"Done early. What a nice surprise!"
"Vehicle was 2 weeks early from original quoted date"
"Very prompt"
"updates 2x a week."
"received calls and texts with updates"
"Great communication"
"You guys were very communicative during the process which I really appreciated. I wasn't left to wonder ..." Read more

Likely to Recommend

No way, not based on my experience.

Repair Quality

Paint doesn’t match well. I was told they had multiple variations to compensate for aging.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Didn't get a single update throughout the process though they had promised Tuesday and Thursday updates.

Customer Service

Explained in previous question

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Traci was awesome! It was an overall great experience. Thank you

Likely to Recommend

Repair Quality

Traci was awesome. It was an overall great experience. Thanks

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Absolutely a great experience from the inspection to the final pick up. I highly recommend this location!

Customer Service

My Experience

A1 Very professional staff. Repair work was top notch

Likely to Recommend

Quality service and quality job performance

Repair Quality

The team was very professional and the work performed was A1.

Customer Service

Hard to beat a team that takes good care of you. They kept me in the loop every step of the way.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

The car looks better now than it did before the accident. I appreciated you all detailing the inside

Customer Service

I am very satisfied with the job you all did.

Likely to Recommend

Repair Quality

Always great customer service.

Customer Service

100% great service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Tracy was very nice and professional as well as the other workers who I interacted with. I’m very pleased with my whole process! Thank you Gerber Collision for the outstanding job this Group in Canton Michigan did for me!

Likely to Recommend

Repair Quality

Gerber Collision & Glass does superb work. I had already been advised on what a great job they do and now as a customer I can agree 100% that I am totally satisfied. I needed some minor cosmetic work done on my VW Beetle and when I saw it I was amazed-totally happy with a big grin on my face. I would use them again and refer anyone who is in need of having their automobile pampered-this is the place to go. Thank you Gerber for an excellent job done!!!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Gerber collision is excellent place for collision repairs. The associate Tracy is great and they repaired the car one week early than the set date.

Customer Service

My Experience

Done super fast people were super nice well use again if needed

Likely to Recommend

Repair Quality

Very nice very fast thank you for your job

Customer Service

Likely to Recommend

Great reliable service! Would recommend to everyone!

Repair Quality

Fast and friendly service! They made the insurance process super easy and had my car back to me quicker than I had expected. Glad to have a good company to rely in a time of need. Thanks to all involved !

Customer Service

Great company. Couldn’t be more happy.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Car was repaired quickly, staff were friendly and helpful

Customer Service