Gerber Collision & Glass - Wayne

4.7 (2,602reviews)

95%

(734) 326-8400

38970 Michigan Ave, Wayne, MI 48184

95%

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38970 Michigan Ave
Wayne, MI 48184

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About Gerber Collision & Glass - Wayne

See Photos

38970 Michigan Ave
Wayne, MI 48184

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Gerber Collision & Glass - Wayne offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (2,602)

Sort By:
Newest
Rating

2,250 Customers Rated

5 Stars

75.2% Complete

(1957)
4 Stars

8.1% Complete

(211)
3 Stars

1.2% Complete

(30)
2 Stars

0.7% Complete

(17)
1 Star

0.3% Complete

(9)
< 1 Star

1% Complete

(26)

Customers say

Overall Customer Satisfaction

Customers consistently praise the excellent customer service, with staff being described as friendly, professional, and courteous throughout the repair process. The quality of repairs receives high marks, with many noting their vehicles look brand new or like the accident never happened. Communication stands out as a major strength, with customers appreciating regular text message updates and staff explaining everything clearly. Timeliness is frequently highlighted as exceptional, with many repairs completed ahead of schedule. The shop demonstrates strong coordination with rental agencies and insurance companies. While most experiences are overwhelmingly positive, some customers noted minor issues with panel alignment, communication delays, or missing parts that required follow-up visits.

Select to learn more

Service Quality
Timeliness
Communication

"Top tier service! Helped me coordinate my rental, very polite and courteous. Explained the damage ..." Read more

"The Customer Service at this location was the best Customer Service Ive ever received from a collision ..." Read more

"The entire staff is excellent, from the time you walk in the door. A 10 plus rating 💕"

"Could not be more satisfied with the customer service. Everyone was so helpful and answered all ..." Read more

"... my unhappy experience very pleasant as possible. The staff was friendly and professional. The work was great. The communication was great. It helped ..." Read more

"My car was ready before the given date"

"My vehicle was actually promised earlier than anticipated. I was very happy about this!"

"Repair was earlier than expected"

"Job was completed earlier than expected. Everything looks good as new!"

"Excellent service and work. AND the car was done 1 week early!! Thank you everyone!"

"The text message updates system was very helpful and keeping me updated with the progress of my Repair."

"I was updated every step of the way"

"The staff were very thorough with the repairs and were in constant communication throughout the process."

"i received countless texts about my car progress."

"... service. My vehicle was ready in a timely manner. I loved that they kept me informed by text every step of the way. Thank you Gerber for all that you ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Top tier service! Helped me coordinate my rental, very polite and courteous. Explained the damage ..." Read more

"The Customer Service at this location was the best Customer Service Ive ever received from a collision ..." Read more

"The entire staff is excellent, from the time you walk in the door. A 10 plus rating 💕"

"Could not be more satisfied with the customer service. Everyone was so helpful and answered all ..." Read more

"... my unhappy experience very pleasant as possible. The staff was friendly and professional. The work was great. The communication was great. It helped ..." Read more

"My car was ready before the given date"

"My vehicle was actually promised earlier than anticipated. I was very happy about this!"

"Repair was earlier than expected"

"Job was completed earlier than expected. Everything looks good as new!"

"Excellent service and work. AND the car was done 1 week early!! Thank you everyone!"

"The text message updates system was very helpful and keeping me updated with the progress of my Repair."

"I was updated every step of the way"

"The staff were very thorough with the repairs and were in constant communication throughout the process."

"i received countless texts about my car progress."

"... service. My vehicle was ready in a timely manner. I loved that they kept me informed by text every step of the way. Thank you Gerber for all that you ..." Read more

Ione (Toyota owner) reviewed 7/30/26

Highly talented and professional staff. It was a pleasure to work with all of them.

Great staff, very helpful.

Denasha (Volkswagen owner) reviewed 7/29/26

Zybeir (Buick owner) reviewed 7/28/26

Everything was awesome they did good work and my vehicle was ready before expected estimation i am very pleased with the work that was done

Andre (Ford owner) reviewed 7/24/26

Work was done excellent... Just appreciate if vehicle is clean inside upon arrival

Tricia (Chevrolet owner) reviewed 7/23/26

Best service!!!! Carly and staff were so helpful

Best customer service!!!! My car looks new

10/10 best service

Zachary (Ford owner) reviewed 7/22/26

Warren (Chevrolet owner) reviewed 7/21/26

Did a nice job on the collision repair. The Colorado nameplate on driver side door is installed crooked. I was told that the warning lights on my dash, that came on at the time of the accident would be fixed, they are still on. neither of these problems are a big deal. I would use Gerber again.

Tom (Chevrolet owner) reviewed 7/20/26

Great service

The best

William (Jeep owner) reviewed 7/17/26

IMPECCABLE JOB AGAIN!!! THX!!!

Again a fine job!!!!

Again great service!!!

Carol (Ford owner) reviewed 7/16/26

My experience from start to finish was great. Everything was clearly discussed and explained and went according to plan. I have used Gerber before and am always satisfied with the service and repairs.

I would recommend Gerber

Always satisfied with the service I receive, past and with this repair

Customer service was great!

Anita (Jeep owner) reviewed 7/16/26

The staff was very good at answering my questions and communicating the updates on my repair.

Very good at communicating updates

Sabrina (Jeep owner) reviewed 7/14/26

The team was very nice and professional. Carli and Destiny reassured me my car would be restored as good as new and it is. They work fast and the quality of their work is impeccable. Many thanks for repairing my car.

James (Buick owner) reviewed 7/13/26

Good job on bumper but still waiting on emblem that goes on front bumper. I located one at a dealer the same day.

Omar (Toyota owner) reviewed 7/13/26

The pumper is not placed properly, but the service and people are nice.

Erica (GMC owner) reviewed 7/10/26

Kwame (RAM owner) reviewed 7/9/26

Excellent

Richard (Chevrolet owner) reviewed 7/6/26

They did a great job

Dan (Toyota owner) reviewed 7/6/26

I will most definitely recommend Gerber collision to all of my friends and family.

Overall. I was completely satisfied with the quality provided Gerber collision

The Customer Service at this location was the best Customer Service I’ve ever received from a collision shop!

Kenneth (Ford owner) reviewed 7/6/26

Tirrell (Toyota owner) reviewed 7/2/26

They did a great job on my sons car very quick too

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view more shops in: Wayne | 48184

When leaving your vehicle, make sure the auto body shop completes a prior damage inspection to identify any scratches or dents not related to the accident.

Gerber Collision & Glass - Wayne

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Gerber Collision & Glass - Wayne

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (2,602)

2,250 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0