Professional Paint & Body Inc.

5.0 (10,866reviews)
99%
6282 Highway 119,  Alabaster,  AL  35007
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Shop AssistantSparkles

In operation 37 years.

Professional Paint & Body Inc. has been serving Birmingham and surrounding cities since 1989 with stellar customer service, gold class repairs & complete claim handling assistance. We have earned the trust and confidence of insurance agents, dealerships, and claims departments all throughout the state. Our goal is to shock you with our customer service and quality of repair in order to make you a disciple for our organization. We look forward to working closely with you and/or your insurance company to facilitate a quality, prompt, and professional repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Ford
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram
Scion
Toyota

Reviews (10,866)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new or better than before the accident. The detailing service - cleaning vehicles inside and out - receives exceptional acclaim as a delightful bonus. Customer service is frequently highlighted as top-tier, with staff described as friendly, professional, and genuinely caring. Communication throughout the repair process is a standout strength, with customers appreciating regular updates via calls, texts, and emails. Timeliness is another strong suit, as many vehicles were completed ahead of schedule. A few customers noted minor areas for improvement, including occasional delays, unexpected cost changes, and isolated communication gaps, but these were far outweighed by overwhelmingly positive experiences. Customers repeatedly express strong loyalty and willingness to recommend the shop to others.
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"... professional and genuinely focused on helping me. The paint matching and paint job were on point! Now my truck looks brand new. They even went the extra mile and performed a full ..." Read more
"... unfortunate. They were truly great and hit all the marks: efficiency, communication, and professionalism. The car looks great, but whoever does their finishing details needs a ..." Read more
"... ever. We were told they were the best around, and they exceeded my expectations from walk in to drive away. Top notch!!" Read more
"The work they did to repair my vehicle was second to none. The staff was so incredibly helpful and so kind. ..." Read more
"... job is the vehicle is finished on time as quoted. The quality of their work is outstanding. The vehicle is also cleaned inside. The employees are always friendly. Like the saying ..." Read more
"Actually a day earlier than originally planned. Fantastic!"
"... It doesn't matter how easy or difficult the job is the vehicle is finished on time as quoted. The quality of their work is outstanding. The vehicle ..." Read more
"They told me 4-6 business days. Dropped off my vehicle on Monday and didnt expect until the next Monday. Picked it up on Friday same week."
"I received my car 3 days earlier than expected."
"It was ready 5 days early!"
"... was their communication. They made it a point to call me every two to three days with updates on the status of my vehicle, which I truly appreciated. It gave me peace of mind ..." Read more
"Professional Paint and Body did a great job on my car. The customer service and communication was excellent. The updates were great and everything with smooth with the insurance claim. ..." Read more
"Awesome experience. The team was great on communication and delivering!"
"Updated throughout the process Great communication always!"
"Constant communication from start to finish"

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Already have recommended

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Excellence

Customer Service

Above kind and courteous Thank you

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I already have shared it with our friends and family.

Repair Quality

Outstanding group. True professionals and they really listen and get the job done.

Customer Service

Kind. Compassionate and helpful.

Returned Clean

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i am an Allstate agent. this is my MOMS car. Yes, y'all are our go to group

Repair Quality

fabulous

Customer Service

great communication

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My Experience

As always, our experience dealing with you guys was great! Steve went the extra mile to keep me informed during the long insurance process and even help me with advice on getting additional funds through filing for diminished value!

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I recommend Professional Paint and Body Shop all the time!

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Very satisfied with the repairs! I would use Professional Paint & Body Shop every time!! They are the best in the Birmingham area.

Customer Service

Great customer service!!

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Excellent work

Repair Quality

I'm very satisfied with the work this company did on my car.. I have no complaints.. thanks to Shane and Natalie for a job well done along with the techs

Customer Service

Everyone was very professional and courteous

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Already recommended to a friend who was just in an accident.

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Awesome job. The car looked brand new!

Customer Service

Kept in touch with every step of the repair.

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Great work!! Highly recommended! 5 star service for sure. The details and the care for my car was amazing.

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From the moment we walked in the door, we knew that we made the right decision by trusting in this company to do our repairs. They keep you informed throughout the process. Every employee there is outstanding, but Natalie went up and beyond for us. George

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Repair Quality

Excellent service

Customer Service

Excellent service

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