Professional Paint & Body Inc.
6282 Highway 119,
Alabaster,
AL
35007
USA
Shop Assistant
Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.
Shop Assistant
Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.
In operation 37 years.
Professional Paint & Body Inc. has been serving Birmingham and surrounding cities since 1989 with stellar customer service, gold class repairs & complete claim handling assistance. We have earned the trust and confidence of insurance agents, dealerships, and claims departments all throughout the state. Our goal is to shock you with our customer service and quality of repair in order to make you a disciple for our organization. We look forward to working closely with you and/or your insurance company to facilitate a quality, prompt, and professional repair.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Acura
Chrysler
Dodge
Fiat
Ford
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram
Scion
Toyota
Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new or better than before the accident. The detailing service - cleaning vehicles inside and out - receives exceptional acclaim as a delightful bonus. Customer service is frequently highlighted as top-tier, with staff described as friendly, professional, and genuinely caring. Communication throughout the repair process is a standout strength, with customers appreciating regular updates via calls, texts, and emails. Timeliness is another strong suit, as many vehicles were completed ahead of schedule. A few customers noted minor areas for improvement, including occasional delays, unexpected cost changes, and isolated communication gaps, but these were far outweighed by overwhelmingly positive experiences. Customers repeatedly express strong loyalty and willingness to recommend the shop to others.
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Service Quality
"... professional and genuinely focused on helping me. The paint matching and paint job were on point! Now my truck looks brand new. They even went the extra mile and performed a full ..."
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"... unfortunate. They were truly great and hit all the marks: efficiency, communication, and professionalism. The car looks great, but whoever does their finishing details needs a ..."
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"... ever. We were told they were the best around, and they exceeded my expectations from walk in to drive away. Top notch!!"
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"The work they did to repair my vehicle was second to none. The staff was so incredibly helpful and so kind. ..."
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"... job is the vehicle is finished on time as quoted. The quality of their work is outstanding. The vehicle is also cleaned inside. The employees are always friendly. Like the saying ..."
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"Actually a day earlier than originally planned. Fantastic!"
"... It doesn't matter how easy or difficult the job is the vehicle is finished on time as quoted. The quality of their work is outstanding. The vehicle ..."
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"They told me 4-6 business days. Dropped off my vehicle on Monday and didnt expect until the next Monday. Picked it up on Friday same week."
"I received my car 3 days earlier than expected."
"It was ready 5 days early!"
"... was their communication. They made it a point to call me every two to three days with updates on the status of my vehicle, which I truly appreciated. It gave me peace of mind ..."
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"Professional Paint and Body did a great job on my car. The customer service and communication was excellent. The updates were great and everything with smooth with the insurance claim. ..."
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"Awesome experience. The team was great on communication and delivering!"
"Updated throughout the process Great communication always!"
"Constant communication from start to finish"
Kaleigh
(Nissan owner)
reviewed 8/27/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My experience was top notch. Their work was fast and efficient. I would use them over and over again.
Customer Service - 5.0/5.0
Jerry
(Toyota owner)
reviewed 8/27/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Thomas
(Genesis owner)
reviewed 8/27/26
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 0.5/5.0
Returned Clean
Angela
(Nissan owner)
reviewed 8/27/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The name says it all! Everyone was professional and kind !
Customer Service - 5.0/5.0
Returned Clean
Art
(Toyota owner)
reviewed 8/27/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work , Great Servicev
Customer Service - 5.0/5.0
Returned Clean
Jacqueline
(Mini owner)
reviewed 8/27/26
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0 -
They’re the best. They work very hard to satisfy their customers.
Returned Clean
Robert
(Infiniti owner)
reviewed 8/27/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent communications & repair work.
Customer Service - 5.0/5.0
Lawayne
(Honda owner)
reviewed 8/27/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Always great professional service
Customer Service - 5.0/5.0
Returned Clean
Chris
(Mini owner)
reviewed 8/27/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Daniel
(Lexus owner)
reviewed 8/27/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Phillip
(Genesis owner)
reviewed 8/26/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional service
Customer Service - 5.0/5.0 -
Courteous and friendly.
Returned Clean
Richard
(Ford owner)
reviewed 8/26/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am always completely satisfied with Professional Paint & Body
Customer Service - 5.0/5.0 -
Professional always does top notch repair
Gavin
(Mercedes-Benz owner)
reviewed 8/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Melissa
(Toyota owner)
reviewed 8/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
William
(Honda owner)
reviewed 8/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Chandra
(Toyota owner)
reviewed 8/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Julynn
(Ford owner)
reviewed 8/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Victoria
(Acura owner)
reviewed 8/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Laura
(Ford owner)
reviewed 8/24/26
Likely to Recommend - 5.0/5.0 -
Already have recommended
Repair Quality - 5.0/5.0 -
Excellence
Customer Service - 5.0/5.0 -
Above kind and courteous Thank you
Returned Clean
Jane
(Chevrolet owner)
reviewed 8/24/26
Likely to Recommend - 5.0/5.0 -
I already have shared it with our friends and family.
Repair Quality - 5.0/5.0 -
Outstanding group. True professionals and they really listen and get the job done.
Customer Service - 5.0/5.0 -
Kind. Compassionate and helpful.