Progressive Chevrolet Co.

4.8 (536reviews)
96%
8000 Hills And Dales Rd NW,  Massillon,  OH  44646

In operation 89 years, 49 years at this location.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 7:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 9:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Acura
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Corvette C8
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GM Electric Vehicles
Honda
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I-Car
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Ram

Reviews (536)

Likely to Recommend

I would recommend!!

Repair Quality

Did take longer than I expected…mostly due to the lack of equipment with which to do the repairs!! With that said the staff at progressive made sure to keep regular contact with me regarding the status of my vehicle!!

Customer Service

Great customer service , Dustin is the best in my personal opinion!!

Returned Clean

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Customer Service

They were very professional. Repairs were made in less time than stated and excellent work was done on the car. I would recommend them any time.

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Repair Quality

The paint color (Black Mythos Metallic) matched great.

Customer Service

Very friendly staff, Dustin was great.

Returned Clean

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Did everything in a timely manner.

Repair Quality

The gerage was more then accompanied keeping me informed on what had to be done with the car after it arrived. I had asked to get some papers out of the car and tried to make things easy for me. I was keep informed on every little step as they had to replace all the parts. After receiving the car there were a couple dash lighgs that came on and i returned the next morning everything was reset again as nd fix in a couple minutes .Thanks for going out of there way working with the insurance co. abd keeping me in forward befor i ever had to make a call.

Customer Service

Over and above satisfied taking time to explain every detail in a way i could understand.

Returned Clean

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Repair Quality

Customer Service

The initial repair estimate submitted to my insurance was not based on physical review of the vehicle. Once the vehicle was physically reviewed it was discovered that additional parts and computer programming would be needed. This error and associated delay caused me to incur additional rental charges that were not covered by my insurance as my rental coverage ended two days prior to completion of repairs.

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The shop was completely professional in the explanation of what was going to happen and why.I had an other repair shop do very similar work on this same car a little over a year ago and there was was no comparison in the two operations. Progressive outdid themselves. I am a very satisfied customer!

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I do plan on taking my other car there , I’m just going to note the before and after

Repair Quality

The repair itself is a 10 however I noticed swirl makes that number an 8

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