Protech Body Shop
In operation 30 years, 9 years at this location.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
- Arabic
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Very happy with the service I received and will be leaving a positive review on google. Really appreciate the detail. Only thing (very small) that I would prefer to rate it a 10 would be more transparency on which parts were OEM vs aftermarket.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Protech Body Shop was absolutely wonderful. They repaired my car beautifully and quickly and were awesome to work with. They treated me like royalty! I highly recommend then.
Likely to Recommend - 5.0/5.0 -
Most certainly would!
Repair Quality - 5.0/5.0 -
Great body repair company. I can't imagine going anywhere else!!
Customer Service - 5.0/5.0 -
Treated me like royalty.
Returned Clean
My Experience - 5.0/5.0 -
Nour was great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Made the look like new
My Experience - 5.0/5.0 -
I found out about Protech on Google and I am so glad I did. Nayeli did a super professional job and their work was top notch. I was super happy with getting regular updates on the car and appreciate their work ethic and service. They’ve earned a customer for life and I would definitely recommend Protech for any car work in the future to all Austinites!
Likely to Recommend - 5.0/5.0 -
Anytime. I would definitely recommend it to my friends and colleagues ( I think I have already spoken to a few friends about y’all)
Repair Quality - 5.0/5.0 -
Extremely satisfied with the service Protech provided with the repairs. My car needed minor repairs and where most body shops would’ve taken weeks, Protech completed the repairs in 10 days. And they did this without compromising on the quality. My car looked as good as new and I was really happy with their customer service and professionalism
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The customer service was excellent! People that work at this shop are not only great at what they do but also very personable & understanding!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They perfected everything, it doesn’t look like my car was ever in an accident. They fixed everything so beautifully, I am spreading the word around about not only the wonderful repair service m, but also about the amazing customer service I received. I am overly pleased and greatful for the wonderful experience with this shop! You guys understand customer service means everything to people and it shows. I am overly greatful for you guys and will come back if I ever need any other work done. Thank you🤗
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you huda and nayeli and to all who participated in repairing my damaged vehicle. The service is EXECELLENT! And will return for any other work I may need done to my car. Their customer service is VERY TOP TIER! I am a person that is VERY BIG on customer service and they were very sweet, patient and genuine! They work to satisfy, not to get you out the shop like other places do. They truly care about your concerns and work very hard to please you! So for all you guys have done….THANK YOU!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Too many issues to go through. Paint peeling, damaged radiator support, took months instead of days to complete, wrong fasteners used, parts put on dragging, not everything damaged in the accident was replaced, and battery dead & damaged when it should have been placed on a battery maintainer.
Customer Service - 0.5/5.0 -
Completely unreasonable customer service, when you have to physically and personally show them that the car has dragging parts, incorrect pieces, damaged radiator support, parts missing, and have to correct them that parts are indeed and clearly part of the car and still available by having to spend hours researching it yourself by looking up your VIN at several dealer websites.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Found yall through ChatGPT so i knew it would be good
Repair Quality - 5.0/5.0 -
Decent sized dent fixed and looks like new. Done in a timely manner. Process was smooth.
Customer Service - 5.0/5.0 -
Professional
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We had a great experience with Noor and Protech body shop. They were very professional and helpful. Since they were integrated with Enterprise and Geico, it made our experience smooth. We loved the work on our car and they delivered it before time. Extremely satisfied and highly recommend!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Perfect!
Customer Service - 5.0/5.0 -
They’re great!
Returned Clean
My Experience - 5.0/5.0 -
Over the years I’ve worked with you, I’ve never been disappointed. The repairs are always to a high standard, and the staff consistently is amazing to work with.
Likely to Recommend - 5.0/5.0 -
I recommend them to anyone looking for a bodyshop for any level of work from basic repairs to custom show cars.
Repair Quality - 5.0/5.0 -
They are always amazing to work with. I’ve never been disappointed with any of the work they have done over the years.
Customer Service - 5.0/5.0 -
You couldn’t ask for a nicer group to work with.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast and great work! Nice customer service as well, giving timely updates via text message was nice to have.
Customer Service - 5.0/5.0 -
Fast and great work! Nice customer service as well, giving timely updates via text message was nice to have.
Returned Clean
My Experience - 5.0/5.0 -
Couldn’t be happier. The communication, great personalities and honest transactions made this a great experience.
Likely to Recommend - 5.0/5.0 -
I my place to get a Porsche fixed
Repair Quality - 5.0/5.0 -
Great place to work with. My car looks great and very happy with the service.
Customer Service - 5.0/5.0 -
100% customer driven
Returned Clean
My Experience - 5.0/5.0 -
Protech body shop is a good place to fix cars . I do recommend that place to anybody who would like to fix their car. And the employees are so nice and friendly. They really know how to take care of customers.
Likely to Recommend - 5.0/5.0 -
They are so great with customers.