Quality Auto Body & Collision

4.9 (1,058reviews)
98%
38592 Brett Way,  Mechanicsville,  MD  20659
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Quality Auto Body & Collision is a locally owned and operated business and a fixture in the Southern Maryland business community. We separate ourselves from the old image of our industry by keeping up to date with the latest equipment and services. We strive to stay ahead of our competition. Our entire staff continuously trains to keep up to date with the evolving vehicle technology. Everyone that works on your automobile is a certified professional. We train continuously in every aspect of our profession. From the technicians working on your vehicle, to customer service, and team building.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
GM
Hyundai
I-Car
Jeep
Kia
Nissan
Ram
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Reviews (1,058)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering high-quality repairs, often describing results as looking brand new or showroom-ready. The friendly, professional, and welcoming staff receive frequent commendations, with many noting exceptional customer service throughout the entire process. Timeliness is a strong point, with several vehicles completed ahead of schedule, and when delays occurred due to parts availability, customers appreciated being proactively informed. The complimentary interior and exterior cleaning of vehicles was a recurring pleasant surprise. A few customers noted they had to initiate contact for updates, and minor issues such as residue inside vehicles or unaddressed scratches were mentioned directly in their feedback. Overall, the vast majority of customers express high satisfaction and willingness to return and recommend the shop.
AI-Generated from reviews written in the last 12 months
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"Quality of work and customer service was beyond expectations!"
"Absolutely an amazing job. Everyone there is outstanding from the moment I walked through the door."
"... on my vehicles body work. When I got my car back the work was beautiful and they cleaned the outside and inside and the attention to detail was really top notch!" Read more
"The team did an excellent job repairing and fixing my vehicle. Staff and owner were very friendly and made me feel ..." Read more
"... taken our vehicle to Quality Auto Body each time. Their quality of work is superb as well as their customer service. The work was also completed in a timely manner. Hopefully ..." Read more
"Excellent service Wonderful job on the repair Work finish ahead of deadline presented to me"
"I couldn't believe they finished it as quickly as they did!!"
"My vehicle was repaired ahead of schedule"
"Did a wonderful job and had my car back sooner than I expected."
"Ran a bit later due to more parts required however was just a few days later wasnt at all an inconvenience."
"Absolutely, sent texts and called me a couple of times to verify I received the text messages. Absolutely pleased with Quality ..." Read more
"Great job! Knowledgeable, kind and efficient...let me know what to expect every step of the way!"
"They were amazing and the communication was top tier!! They got my car finish in great timing and had her waiting when beautifully washed. ..." Read more
"... challenges with a few parts that delayed delivery. I was promptly contacted when there was going to be a delay." Read more
"Customer Service was great when I called. Only wished that they would have reached out to me towards completion to ..." Read more

My Experience

Likely to Recommend

Repair Quality

Excellent service from start to finish, the work done was perfect, the car was returned to us earlier than predicted and in showroom condition. We could not be more pleased with our experience.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

The work is great. However, someone went into our locked van without permission. Spoke with manager or owner about it and he was supposed to get back to ma and never did. We did not leave the keys for the locks to access the back and they never asked for them. Yet, someone gained access to the back of our van where a lot of high dollar equipment is stored. It makes me question their honesty and integrity.

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Likely to Recommend

Repair Quality

Quick and easy!!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Every this was good could not tell, my door handle doesn’t work as good as it did before, it’s doesn’t spring back as smooth as before.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

No

Ready on Time?

No

Likely to Recommend

They did great work

Repair Quality

The whole process was easy. From drop off to pick up. Quality Auto body kept me informed through ever step and got my car back faster then expected.

Customer Service

All good

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great work !! Will highly recommend. Thank you to everyone who helped

My Experience

Amazing service and repair work 😁

Likely to Recommend

Repair Quality

Absolutely amazing job. From beginning to end. I was kept informed and they finished ahead of time.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The truck hasn’t looked this good in years! Thank you!

Likely to Recommend

Repair Quality

I like the way my car was clean when I got it back. I don’t know if I did the cleaning, but it was clean one of the facts but they finished it at a good time per se if I didn’t have. The deductible. Have a good night.

Customer Service

I like the way my car was clean when I got it back. I don’t know if I did the cleaning, but it was clean one of the facts but they finished it at a good time per se if I didn’t have. The deductible. Have a good night.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Great job, front end looks new. Wife is very 😊😊

Customer Service

We are extremely satisfied with Quality

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great job, thank you so much

Likely to Recommend

Repair Quality

Great job! Knowledgeable, kind and efficient...let me know what to expect every step of the way!

Customer Service

So kind, helpful and appreciated their guidance

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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