Quality Auto Collision Riverside

4.5 (76reviews)
92%
12500 Magnolia Ave Suite A,  Riverside,  CA  92503

At Quality Auto Collision, our mission is to restore vehicles with precision, care, and integrity. We are committed to delivering high-quality auto body repairs with reliability, trust, and timeliness at the core of everything we do. By combining expert craftsmanship with exceptional customer service, we ensure that every vehicle we repair not only looks great but is safe and road-ready. Our goal is to build lasting relationships with our customers through honesty, transparency, and a dedication to excellence.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
  • Vietnamese
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Hyundai
I-Car
Kia

Reviews (76)

Likely to Recommend

Repair Quality

We are really happy with the work they did to our car. They fixed our bumper and I love that they matched the color. 100% recommend

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great service.

Customer Service

Translated from Spanish by Carwise
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Likely to Recommend

Repair Quality

Buen trabajo recomendado y amables.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Definitely would recommend this company to my friends and family.

Repair Quality

Awesome job by this company. All went as planned, and the staff are all very nice to work with.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Best service ever

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Messaged Carly. Bumper was not installed correctly

Likely to Recommend

Repair Quality

Looks great

Customer Service

Kept me informed

Returned Clean

Likely to Recommend

Repair Quality

The repair was completed quickly and my looked like new.

Customer Service

They were polite and kept me informed of the progress.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The work turned out great. I’ve had the car back for a week and no issues.

Customer Service

The agents were kind and polite and addressed my concerns.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I brought my vehicle in for repairs on January 30. Despite having my car since that date, the shop did not submit for a repair quote until February 21, nearly three weeks later. After that delay, they did not submit for a tire replacement until March 6, causing even further unnecessary delays. During this time, I was placed in a rental vehicle. The shop stated they would only cover four days of my rental, which is unreasonable given the extensive delays on their end. To date, they have not paid anything, and Enterprise is still waiting for payment from them, leaving me caught in the middle. Additionally, my tire was removed from the back of my vehicle without my consent. I was told the tire had been slit and that the wheel shop had it. However, when I contacted the wheel shop directly, they informed me that there was never a tire brought in. No one from the repair shop has followed up with me regarding my missing tire, and I have yet to receive a call back about this issue. This entire situation reflects a serious lack of communication, accountability, and professionalism. Between the excessive delays, unpaid rental costs, and the unexplained disappearance of my tire, this has been the worst repair experience I have ever had. I would not recommend this shop to anyone seeking vehicle repairs.

Likely to Recommend

Absolutely

Repair Quality

Always a great experience when I bring a car in to this company. Thank You

Customer Service

Returned Clean

Likely to Recommend

Would recommend and already have to my neighbor

Repair Quality

Anthony greeted me and introduced me to the owner. Both were so professional and polite and immediately gave a more than affordable price. I will be recommending this business to everyone I know. Such a relief to find honest people.

Customer Service

The van looks great

Returned Clean

Likely to Recommend

Repair Quality

Work was done in a timely manner with a professional outcome . Thank you Carly for doing a great job and making the experience easy and fast.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Yes definitely πŸ‘πŸ»πŸ‘πŸ»

Repair Quality

Body work was excellent perfect very very happy. Took a little longer than expected but very satisfied with out come . Looks like new CarπŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ» Thank you Irene

Customer Service

Confusion with trying to get me to be responsible for deductible. When I was told by Mercury they had already sent payment. Delayed repair of car..

Returned Clean

Likely to Recommend

Repair Quality

Everyone was amazing from the beginning to the end

Customer Service

Anthony was always keeping me informed on updates and the front desk ladies so kind

Returned Clean