Quality Coach Collision

4.9 (1,343reviews)
98%
1495 Axtell Dr,  Troy,  MI  48084
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Shop AssistantSparkles

In operation 29 years, 6 years at this location.

Quality Coach Collision is a family owned collision repair facility servicing all makes and models.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (1,343)

Likely to Recommend

adequately

Repair Quality

I was extremely satisfied with the service received at Quality Coach. At a stressful time they made everything run smoothly with constant communication. Jeff went out of his way to make things easier for me. And Shane cheerfully traveled to my home to shovel my car stuck in the snow!! Who does that? My restored car looks fabulous . You can’t do better .

Customer Service

see previous comments

My Experience

Quality coach is very reliable, courteous, professional, and gives updates on the progress of the vehicle on an ongoing basis.

Likely to Recommend

This is the best experience I’ve had during the process of one of my vehicles being repaired. I would highly recommend Quality Coach to friends and family members.

Repair Quality

Quality coach did an excellent job on my vehicle. The areas that were worked on look like new.

Customer Service

Always gives updates on the progress of the vehicle. I find Quality Coach to be friendly, courteous, and professional during the process of working on our vehicle.

Returned Clean

My Experience

My Experience

Likely to Recommend

Repair Quality

Fully satisfied with the repair.

Customer Service

Was clearly advised on what was to be done done.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Did an amazing job fixing my Audi A3

My Experience

Thank YOU! Great Experience and appreciate the communication. Everything was seamless & the work done was exactly as you said & in a very timely manner.

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Vehicle was repaired well and in a timely manner.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great shop!

Customer Service

My Experience

Fortunately I haven’t had to have any collision work done for quite a while. The last time I had It was with Jeff @ Quality Coach THIS time wasn’t any different and didn’t think twice about having my 18 yr Old Mercedes Wagon in for rear bumper replacement ( which Jeff found possibly the only one in existence) and Returned my car back to me in like new condition in the time frame promised.. What else could you ask for? Excellent service, workmanship and integrity.. Like discovering a vaccine!

Likely to Recommend

Repair Quality

Finding an original rear bumper for an 18 year old Mercedes Wagon equal to the needle in a haystack . Jeff found ONE ( possibly the ONLY ONE) within the Midwest if not the country, Not surprised he was able to do so. Got my car back to me in timeframe promised , the cost promised and the Excellent results promised. That trifecta in ANY business is like discovering a vaccine. 100% couldn’t be happier !

Customer Service

My Experience

Absolutely - Jeff was so kind and kept me updated and did great work! Highly recommend! Made a difficult situation as easy as could be!

Likely to Recommend

Repair Quality

Everything was perfect!

Customer Service

Jeff was great!

Likely to Recommend

Repair Quality

excellent work, friendly nd helpful people

Customer Service

same as previous

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Five stars!⭐️ ⭐️⭐️⭐️⭐️

Repair Quality

Customer Service

Jeff and his team are extremely professional and excellent communicators.

Returned Clean

My Experience

Thank you guys so much, my car looks brand new! Just wanted to say that the quality and customer service is the best! Thank you to Jeff and the team

My Experience

All was perfect!

Likely to Recommend

The best ever!

Repair Quality

Out standing expierence

Customer Service

Out standing expierence

My Experience

I appreciate the care and attention to details that were taken as well as the extra time over the holiday season to get the necessary work accomplished. The requent updates and courtesy were remarkable and so often missing from other businesses. I was well taken care of.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

wonderful service

Customer Service

excellent

My Experience

Wonderful service. Jeff was so helpful would highly recommend Quality Collision

Likely to Recommend

Repair Quality

Customer Service

Very happy with quality collision & would highly recommend it. Jeff was very helpful in helping me to resolve this situation