Quality Coach Collision

4.9 (1,343reviews)
98%
1495 Axtell Dr,  Troy,  MI  48084
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Shop AssistantSparkles

In operation 29 years, 6 years at this location.

Quality Coach Collision is a family owned collision repair facility servicing all makes and models.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (1,343)

My Experience

Good vibes!

Likely to Recommend

Repair Quality

The repair looks fabulous, like new!

Customer Service

Friendly clear communication from start to finish.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Quality made the experience seamless and kept me appraised of all that was going on with my vehicle

Customer Service

Likely to Recommend

Repair Quality

Great service all around and the cat looks perfect. Thank you.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Extremely pleased with my experience. Very professional and great communication.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Appreciate Jeff’s very professional approach and his service was great. He kept me posted throughout the process, and apprised of any delays. The car was not only repaired but also returned nice and clean. He is a top notch owner! Thank you Jeff!

Likely to Recommend

Top notch service!

Repair Quality

Great service! Jeff is fantastic and runs a great shop. Best experience I have had with car service. Better than any dealership service and approach! Very happy with the outcome!

Customer Service

Returned Clean

My Experience

Excellent communication throughout the entire process. Great place.

Likely to Recommend

Repair Quality

Great work. Excellent communication.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

all about the people working with me

Repair Quality

Very pleasant and workable with my requests

Customer Service

tended to detail

Returned Clean

My Experience

Jeff was apleasure to work with. He kept us updated on the staus of our vehicle, finishing earlier than we expected. He also advocated for us with our insurance. As always, Quality Coach did a top notch job.

My Experience

Likely to Recommend

Mr. Nick from diagnostic s was extremely Diligent in performing and correcting all issues. Thanks are in order for his assistance and making it easy for the customer.

Repair Quality

Mr. Jeff is a stand up, honest gentleman who isn’t satisfied unless things are done right. His character and integrity demand and demonstrate perfection. No one plans an accident and everyone is inconvenienced. Mr. Jeff goes above and beyond to insure the customer’s satisfaction.

Customer Service

The repair work was completed satisfactorily.

Returned Clean

Likely to Recommend

This was my second or third experience and the quality and standards were always high.

Repair Quality

Very professional and knowledgeable staff starting from the reception secretary to meeting the owner who clearly explains the whole process and instructions as how to maneuver through the burocracy related to police report in case of collision, insurance coverage and deductibles, rental car arrangement etc… very helpful.

Customer Service

Impeccable work!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

It’s the only place to go.

Repair Quality

Great job. Great service. The only place to go when you need repairs.

Customer Service

Outstanding service.

My Experience

Jeff and his crew did a professional job on the repairs and provided prompt and friendly service. Thanks Jeff and the Quality Coach Collision team.

Likely to Recommend

Repair Quality

Jeff and his team at Quality Coach Collision did a fantastic job on our 2014 Toyota Camry. The vehicle looks brand new. They also did a great job at keeping the repair cost low and expedited the repairs quickly.

Customer Service

My Experience

The problems that arose were quite satisfactorily resolved.

Likely to Recommend

Repair Quality

Customer Service

My interaction with owner of company was very satisfactory

Returned Clean

Likely to Recommend

Repair Quality

Timely, excellent quality, great attentiveness

Customer Service

Returned Clean