Quality Coach Collision

4.9 (1,343reviews)
98%
1495 Axtell Dr,  Troy,  MI  48084
Bot
Shop AssistantSparkles

In operation 29 years, 6 years at this location.

Quality Coach Collision is a family owned collision repair facility servicing all makes and models.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (1,343)

My Experience

Everything is good

Likely to Recommend

Repair Quality

Customer Service

My Experience

My family exclusively uses Quality Coach because it's an A+ operation that not only repairs our vehicles to Factory Standards, they also go the extra mile on the small details. Now more than ever, the Customer Service experience is in short supply, but that's not the case at Quality Coach.

Likely to Recommend

My whole extended family uses QC, and I refer them to everyone.

Repair Quality

Quality Coach has the word “Quality” in their name and they 100% back that up with great work, great customer service, and great communication.

Customer Service

My Experience

Jeff always does a fantastic job! I wouldn’t take vehicles anywhere else!

My Experience

A company who emphasizes craftsmanship into the work they perform!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excellent quality of informative service, workmanship, and coordination between the insurance company and rental car co. I give this collision shop my highest recommendation!

My Experience

Jeff was professional, thorough, and provided exceptional communication. His team did great work on a 2025 Lexus NX bumper replacement. Highly recommended.

My Experience

This was my fourth visit. The service provided was the best! I was totally satisfied with my experience.

Likely to Recommend

Repair Quality

Truly a very high quality of repair service was provided. I would have given a score of 11 if I could.

Customer Service

Excellent customer service!!

My Experience

First class owner and work.

Likely to Recommend

Repair Quality

Customer Service

First rate

Likely to Recommend

I have told family. and friends how seemless the process and the quality of the service and work. We have used Quality Coach and always been pleased.

Repair Quality

Customer Service

Returned Clean

My Experience

Quality Coach is a fantastic business. This is the second car I’ve had to have repaired, and I immediately knew I’d take it to Jeff to repair. Jeff is a pro, and I trust him and his business 100%. Highly recommend this to anyone in need of an auto repair.

Likely to Recommend

Repair Quality

Great job, as always!

Customer Service

Best in the business!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Timely, professional and just so careful with my car repair. Shop is nice too. Please do pass along for a job well done.

Likely to Recommend

Absolutely will refer family members or friends

Repair Quality

Quality Coach Collision did excellent repair work on my car. From the inspection to the repair I felt the care and commitment to fix my damaged car. Once the work was underway I received updates as well as an assessment of time to completion. My car back in my hands right on projected target. My car looks great and I am happy.

Customer Service

I am very happy. A job well done. Careful review of the damage, prompt and professional repair. My car is happy and so am I.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Jeff is great to work with. He’s thorough, honest, and transparent. I also appreciate how he lets me know every couple of days how things are progressing and when I can expect my vehicle. Couldn’t ask for a better service.

Likely to Recommend

Repair Quality

Jeff is great to work with. Honest, transparent, and great communication.

Customer Service

Returned Clean

Likely to Recommend

Customer Service

Some delays in delivery, but justifiable.

Returned Clean

My Experience

We had apprehensions before going to Quality collision coach over Mazda service centre. All our apprehensions were allayed when we met Jeff, energetic person who really made sure, all our worries were properly answered. Coming to the service of the vehicle, it was spotless. He went the extra mile to make sure the interiors were also clean while delivering the vehicle back. Would recommend this shop and Jeff for any repairs or service for that matter. No wonder the ratings are so high

Likely to Recommend

Repair Quality

Great customer support and high quality work.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service