Quality Coach Collision

4.9 (1,343reviews)
98%
1495 Axtell Dr,  Troy,  MI  48084
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Shop AssistantSparkles

In operation 29 years, 6 years at this location.

Quality Coach Collision is a family owned collision repair facility servicing all makes and models.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (1,343)

My Experience

Very professional and maintained the schedule. Good job.

Likely to Recommend

I have been going to them for years and would not go anywhere else.

Repair Quality

The car was repaired expeditiously and perfectly. The service is excellent and team is friendly... I would recommend them highly.

Customer Service

They made sure I had a car ready for me at Enterprise. They stayed late for me to pick up my car after work.

Returned Clean

My Experience

Excellent customer service…fast turnaround time…and top quality repair work!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Excellent service, very efficient!

Customer Service

My Experience

Always great work....my wife and I appreciate the great work and follow-up.

Likely to Recommend

Repair Quality

always a perfect job and communication

Customer Service

great communication

Returned Clean

My Experience

Likely to Recommend

Repair Quality

And the GB sticker was a nice touch

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

I had been an earlier customer of Quality Coach and Collision, but when I filed my accident claim with insurer and saw that Quality Coach Collision was a preferred repair facility, I did not hesitate to give them a call to set up an appointment to drop the car off to start the repair process. Quality kept me in their communication loop all during the repair process. I was also quite impressed with the shop's inventive method of salvaging the undamaged door window moldings (which cannot be simply removed) from the damaged doors in order to avoid waiting 2 months for new moldings from Subaru. Bottom line, the car looks like it drove off the showroom floor, which says a lot about the skills of the all the people working at Quality Coach and Collision. I will definitely return there for any collision repairs, and I will also not hesitate to recommend them to anyone that needs collision repair work on their vehicles.

Likely to Recommend

Absolutely would recommend the shop.

Repair Quality

Excellent, excellent, excellent. Been a customer for several years and have always been very happy with the quality of the work and the level of communication from the team at Quality Coach and Collision. Will always happily recommend them to anyone I know that needs body/collision repair work.

Customer Service

Excellent service from the team at Quality Coach and Collision.

Returned Clean

Likely to Recommend

Repair Quality

Work is really well done. Communication was very good throughout. Thanks

Customer Service

My Experience

Jeff was professional, responsive and a detail oriented individual who communicates well. Team did an amazing job. My car looks brand new! Thank you. -very happy customer

Likely to Recommend

Jeff provided the best communication and Excellent services. Thank you.

Repair Quality

Jeff provided the best communication and Excellent services. Thank you.

Customer Service

Great!!

Likely to Recommend

Thank you so much.

Repair Quality

Right notification on time. Appreciate.!!

Customer Service

Right price as needed parts and services.

Returned Clean

Likely to Recommend

Highly impressed by the quality of work and standard of service - would recommend without hesitation.

Repair Quality

The standard of workmanship is extremely high. The ideal outcome is not being able to see a repair was even done - and that is the case here. Everything fits perfectly and the paint match is awesome. The guys here are clearly perfectionists who take pride in their work.

Customer Service

Excellent regular communication and very transparent - I was very comfortable through the entire process.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Friendly service, quality work, done fast!

Customer Service

Very nice

Returned Clean

My Experience

I am very satisfied with the repairs and the people who helped me. Thank you also for the progress reports. My experience with Qualty Coach Collision was beyond exceptional. Thank you again

My Experience

I'm very happy with the repair and especially the clear and prompt communication about the repair. I will recommend Quality Coach to anyone looking for car repair.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Jeff made a stressful situation so easy. Daily communication, quick fix given the amount of work that was needed and just great to work with. Would definitely reccomend and use again in the future. Thank you!

My Experience

My Experience

Just a nice experience throughout. Quick, pleasant, good communication, did a really fine job on my vehicle and explained everything. Will be happy to refer other customers.