Quality Collision

4.9 (366reviews)
98%
5703 Roosevelt St,  Duluth,  MN  55807

In operation 22 years.

Quality Collision is a Certified Auto Repair Shop for virtually all insurance carriers and has a higher level of customer service status with many. What does this mean to you? Ease of processing your auto repair claim! With our QC Quality Service Guarantee, you can always rely on our quality repair work on your vehicle. With over 25 years of auto body work, every time you come to us, you will receive prompt, excellent customer service done right the first time. Our customers come back every time and refer us to their family, friends and neighbors. Free Loaner Cars * Call USA Towing if non-driveable - 218-729-5252 (direct bill to shop) * Pick-Up & Delivery Onsite if needed * Quick & Convenient Appraisals * State-of-the-Art Equipment * Paintless Dent Repair * Top Quality Auto Body Repair & Auto Paint * QC Excellence Guaranteed Warranty

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (366)

My Experience

I really appreciated the fast turn around time, and my truck coming back clean. Hate when the truck is dirty, but a little hard to wash it when the back window is missing. Really appreciate the quality of work that was done!

Likely to Recommend

Repair Quality

Great job, loved getting a clean jeep back also!

Customer Service

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Repair Quality

Everything looks great. The team went above and beyond my expectations. Took 3 weeks to get my vehicle back from when I dropped it off. They kept in contact and updated me throughout the process of any additional information and more work found that needed fixing. They work with you in finding any aftermarket parts that were on the vehicle. They also wash the vehicle prior to returning it. Great work!

Customer Service

They kept in contact with me throughout the process.

Likely to Recommend

Repair Quality

Very fast service, Megan is great!

Customer Service

Returned Clean

My Experience

best service up to this point!

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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I would tell anyone and everyone to go here! Best place in town!

Repair Quality

My car is 19 years old, but they still treated it with the same respect and care as a brand new car. They were able to match the paint on this old car expertly. Arranged a rental car for me and handled everything. I would recommend them any day!

Customer Service

Great people, easy to work with.

Returned Clean

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Highly recommend

Repair Quality

So knowledgeable, good customer service

Customer Service

My Experience

Great job. I appreciate your work and communication. Thank you.

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Repair Quality

Customer Service

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Since my repair with them I’ve recommended them again and again, great work and great people

Repair Quality

Overall very satisfied with the work that was done and the communication on the shops end. Only thing worth mentioning is the blemishes on the bumper were not sanded before paint, otherwise the team knocked it out of the park. Thank you!!

Customer Service

Great communication overall

Likely to Recommend

Repair Quality

I'm very happy with your work and how I was treated. I pass the word.

Customer Service

Very happy. Sorry I didn't see this survey earlier.

Returned Clean

My Experience

You did a great job, all the way around! My car was even super clean when zi picked it up! Thank you

Likely to Recommend

Repair Quality

Great Job! Thank you for cleaning my car too! I will recommend you to friends and family!

Customer Service

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Repair Quality

Customer Service

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As I said, when I left, I hope I never have to go to quality collision again to get my car fixed, and also would absolutely welcome their services again. Truly, top-notch.

Repair Quality

My car looks brand new and also they detailed the interior which was the greatest gift. It looked amazing when I picked it up.

Customer Service

From the very first phone call to the date of picking up, this customer service was beyond incredible. The team there is small, but mighty, and I was so impressed with the overall experience every step of the way.

Likely to Recommend

Will definitely tell people about how wonderful they were.

Repair Quality

Very good customer service and they did an excellent job. They even cleaned the care inside and out. Very excellent work!

Customer Service

Great!!!

My Experience

Marty did my estimate, he was extremely helpful and talked me through the process with the insurance company. Anytime I had a question I could call and whoever answered the phone was really helpful. My car looks fantastic! I will definitely be recommending Quality Collision to my friends and family.

Likely to Recommend

Most definitely

Repair Quality

The estimate process was quick and easy. My bumper got replaced and it looks great!

Customer Service

Staff were happy to answer all of my questions and I felt valued as a customer. I don't feel that's usually the case at other auto body shops.

Returned Clean

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Repair Quality

Customer Service

My Experience

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Returned Clean