Quality Collision LLC
516 Oxford Rd,
Oxford,
CT
06478
USA
In operation 4 years.
Collision Repair Facility.
Services
- Free Estimates
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
Payment Types
- Check
Languages
- English
Hours
| Sun | Closed |
| Mon | 8:00 am - 4:30 pm |
| Tue | 8:00 am - 4:30 pm |
| Wed | 8:00 am - 4:30 pm |
| Thu | 8:00 am - 4:30 pm |
| Fri | 8:00 am - 3:00 pm |
| Sat | Closed |
Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its excellent service quality, with many noting that vehicles were returned looking brand new. The team is widely recognized for being professional, friendly, and knowledgeable. Communication stands out as a key strength, with customers appreciating regular text and phone updates throughout the repair process. Timeliness is largely viewed positively, with most repairs completed as promised or even sooner than expected. A few customers noted delays due to backordered or damaged parts, and one mentioned they would have appreciated more proactive communication regarding scheduling. Overall, the vast majority of customers express high satisfaction and willingly recommend the shop to others.
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Service Quality
"Amazing and professional customer service and delivery of repaired vehicle from start to finish. I highly ..."
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"Best customer service Ive ever received. Would recommend them to everyone!!"
"The work was completed in a timely manner. The staff is professional and knowledgeable. I would highly recommend this company!"
"Very good experience everyone is very helpful and friendly and the work was excellent."
"Repairs were done properly and in a timely fashion. The shop kept me updated through out the entire process ..."
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"Greatest communication. Fine work. Coordinated with insurance and car rental. Easy process. Very pleased. Highly ..."
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"Text and calling provided good status updates promptly"
"Great communication and went above and everyone dealing with my insurance. Thank you!"
"Great place !! They stayed in contact with me through out the entire process !!! Great customer service"
"I would have appreciated more communication."
Laura M Reden & Patr
(Volkswagen owner)
reviewed 7/30/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Outstanding work!
Customer Service - 5.0/5.0 -
Patrick was helpful in all ways! A real gentleman.
Ryan
(Ford owner)
reviewed 7/29/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Marc
(Volkswagen owner)
reviewed 7/23/26
My Experience - 5.0/5.0 -
Great work amazing communication!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great communication
Returned Clean
Jeanette Mento & Mic
(Toyota owner)
reviewed 7/21/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kim
(Mazda owner)
reviewed 6/22/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very quick service with accurate estimate and great job.
Customer Service - 5.0/5.0
Returned Clean
Tom
(Jeep owner)
reviewed 5/25/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Gerald
(Honda owner)
reviewed 5/25/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great! It is a great pleasure dealing with Pat. He is professional honest and very competent.Thank you. Jerry
Customer Service - 5.0/5.0
Returned Clean
David
(Chevrolet owner)
reviewed 5/12/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Janet
(Nissan owner)
reviewed 5/7/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Paul
(Kia owner)
reviewed 5/4/26
My Experience - 5.0/5.0 -
We worked with Pat and from start to finish he was helpful and communicated well.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I worked with Pat and he was fantastic from start to finish. Very knowledgeable and kept us in the loop of the whole process. The work was completely quickly and as the name implies, with quality.
Customer Service - 5.0/5.0
Returned Clean
William And Marjean
(RAM owner)
reviewed 5/4/26
My Experience - 5.0/5.0 -
Thank you for a pleasant experience and such good work! Will highly recommend this shop to anyone needing your services.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Rachel
(Lexus owner)
reviewed 5/4/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Always great service. They get me right in. Handy and happy to have them local.
Customer Service - 5.0/5.0 -
Great job
Returned Clean
Joseph
(Toyota owner)
reviewed 5/1/26
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Jonathan
(Hyundai owner)
reviewed 4/20/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Judith
(Subaru owner)
reviewed 4/17/26
Likely to Recommend - 5.0/5.0 -
We will for sure
Repair Quality - 5.0/5.0 -
Y husband has mentioned to me several times what a fine job you have done
Customer Service - 5.0/5.0 -
Your service is. Great and I am so proud of my “0old friend. She is cleaned from I N side of out. Messed it up up there!
Gregory
(BMW owner)
reviewed 4/6/26
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
John
(Chevrolet owner)
reviewed 4/6/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Walter
(Mazda owner)
reviewed 3/31/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Jeffrey
(Hyundai owner)
reviewed 3/21/26