Quantrell Collision and Repair

4.5 (1,054reviews)
91%
1869 Liberty Rd,  Lexington,  KY  40505

In operation 59 years, 4 years at this location.

Quantrell Collsion Repair is a family owned auto repair business. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners. Our products are Subaru, Volvo, Cadillac and GM. However we specialize in all makes and models. Our team holds I-CAR Gold certification status as well as continuing education through GM and are committed to providing superior service.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Volvo

Reviews (1,054)

Likely to Recommend

Repair Quality

Awesome!!

Customer Service

The receptionist is amazing! Extremely efficient and very personable! She is a great hire for such a customer service position.

Likely to Recommend

Repair Quality

Customer Service

Wasn’t kept informed as to status of repair

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I appreciate Quantrell's professionalism.

Repair Quality

Quantrell was great to work with.

Customer Service

Very professional and courteous service.

Likely to Recommend

Repair Quality

The work was well done, but it seemed to take a while (parts were ordered in several stages).

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Quantrell did a great job & they even finished sooner than I expected. Would recommend them highly!

Customer Service

Quantrell did a great job & they answered all my questions. They did a great job with repair & even finished quicker than expected.

Likely to Recommend

10/10 everytime. Very trustworthy and perform incredible work.

Repair Quality

This is the second time I have used their body shop and each experience has been absolutely wonderful.

Customer Service

The staff is so very kind.

Returned Clean

Likely to Recommend

I already have! Everyone was so helpful and friendly! As soon as I walked in I was greeted and taken care of. They made sure rental car was ready. Kelli Chapman was absolutely wonderful to work with. She was so friendly and took care of everything for me! I certainly appreciate her. Thanks!!!!!

Repair Quality

Looks super. Very happy with work.

Customer Service

EVERYONE was so helpful and friendly!

My Experience

Great service! No one wants to have to use collision repair, but everyone at Quantrell Collision made it as painless as possible.

Likely to Recommend

Repair Quality

When I got my car back it was not aligned properly, the hood was still popped when I drove it off the lot, one of my new tires was overfilled (40 PSI when the car is 33) and now my tire indicator light is broken.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Everyone I spoke with was so kind and kept me up to date with by text or phone call about the progress with my vehicle.

Likely to Recommend

Repair Quality

Did a fantastic job and cleaned my vehicle too very pleased

Customer Service

Steve was great

Likely to Recommend

Repair Quality

Excellent service!

Customer Service

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repairs was awesome.

Repair Quality

The exterior work looks original to how the car looked from when I bought the car.

Customer Service

All the staff kept me updated on the progress of the repairs.

Likely to Recommend

Excellent service, efficient and friendly!

Repair Quality

Car looks great. 2 days earlier than expected. Staff was efficient and friendly. You can tell they enjoy working there!

Customer Service

Car looks great! 2 days earlier than expected. Staff was efficient and friendly! You can tell they enjoy working there.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Outstanding service, friendly crew that cares about quality and reliability. They made my car look new again. Highly recommend!

Customer Service