Quantrell Collision and Repair

4.6 (1,060reviews)
93%
1869 Liberty Rd,  Lexington,  KY  40505

In operation 59 years, 4 years at this location.

Quantrell Collsion Repair is a family owned auto repair business. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners. Our products are Subaru, Volvo, Cadillac and GM. However we specialize in all makes and models. Our team holds I-CAR Gold certification status as well as continuing education through GM and are committed to providing superior service.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Volvo

Reviews (1,060)

Likely to Recommend

Repair Quality

Except they forgot to plug the park light bac in

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The staff and process was great! Very pleased!

Customer Service

Very happy!

Returned Clean

Likely to Recommend

Volvo and Randy went above and beyond helping me with my car am so grateful for the staff there at collision they were a blessing to me

Repair Quality

Customer Service

Returned Clean

My Experience

Kindred, Was absolutely fabulous to work with. She was able to get my truck back to me three days earlier than promised. Great job I would definitely recommend you all highly for repair service.

My Experience

Randy was terrific, and we enjoyed working with him. My wife and I, however, were shocked that the woman who helped us in the office was not wearing a mask. The sign on the front door says that masks are mandatory, which they should be. We were uncomfortable, but hesitant to say anything to her. We do believe that every employee should be following the governor's mandate. We are all in this together. I look forward to your response.

My Experience

They did a spectacular job and it was in a timely manner as well! Would definitely recommend

Likely to Recommend

Repair Quality

Customer Service

Was completed in a fast and timely manner

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Actual bill was roughly 33% more than the estimate. Didn't get around to calling me when the part came in, I had to call them. Otherwise, fine.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kendra was amazing! 10/10 every time. My ordeal was a cluster to say the least d she was very patient and answered all my questions

My Experience

love the up dates. my jeep was clean and polished the repairs were so nice , my vehicle looked like new. Thank You.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Kendra is very helpful & professional. I appreciate the quality repair of my vehicle!

Likely to Recommend

Repair Quality

Customer Service

One sentence emails about status. Delayed completion. Picked it up and they killed the battery, I had to pay for a replacement. Had to bring it back because they didn't fix it and it was loud.

Likely to Recommend

Repair Quality

Customer Service

Excellent service! Very satisfied with the quality of the work!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The people I worked with were exceptionally helpful and made me feel as if I were in safe hands.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Excellent paint matching.

Customer Service

Great service from Randy Stinnet, who wrote the original estimate. Very knowledgeable.

My Experience

The customer service was outstanding and the work done to the truck was high quality very satisfied with the whole process!!!

Likely to Recommend

Great service

Repair Quality

Great work by Quantrell collision!

Customer Service

Quick, easy and great service from Linerty! I reported accident on Wednesday that it happened and my car was repaired by the following Wednesday. when I once again delivered Meals on Wheels! That's when original accident happened,; I backed into car doing a good deed!

My Experience

The cost of the parts were more than the original estimate.