Quantrell Collision and Repair
In operation 59 years, 4 years at this location.
Quantrell Collsion Repair is a family owned auto repair business. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners. Our products are Subaru, Volvo, Cadillac and GM. However we specialize in all makes and models. Our team holds I-CAR Gold certification status as well as continuing education through GM and are committed to providing superior service.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
My only comment is that Quantrell could have called to update me on the status of the repairs. I had a to call a few times in order to coordinate with the car rental company.
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
looked like new
Customer Service - 5.0/5.0 -
they made car look like it hadn't been a wreck
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The staff there were always very helpful. Answered all of my questions and promptly kept me up to date on the progress of my vehicle. I could not have been more pleased.
My Experience - 5.0/5.0 -
Excellent customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks new (again)
Customer Service - 5.0/5.0 -
Very informative, knew their jobs well
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Job well done very satisfied
Customer Service - 5.0/5.0 -
Nice people
Returned Clean
My Experience - 5.0/5.0 -
Mimi was great , kept me informed and made sure my car was completely repaired. Have enjoyed working your center. Thank you!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very helpful and kind service. Mimi was excellent
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Outside of Brian things were done to my car that shouldn’t have been bothered or tampered with.
Repair Quality - 0.5/5.0 -
The vacuum hose to my antifreeze had been tampered with. I got it fixed somewhere else. The issue I have is when the other mechanic raised my hood we were both standing there when he showed me that it had been tampered with. The hose clamped had been moved showing that someone had taken it off and then put it back but the hose clam was in a different location.
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 1.0/5.0 -
I would not recommend Quantrell based on the complete lack of customer service. The quality of work WAS excellent
Repair Quality - 4.5/5.0 -
They did an excellent job with the repair
Customer Service - 0.5/5.0 -
Terrible communication and multiple unreturned calls
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 1.5/5.0 -
Wrong part received, had to return rental and wait 2 1/2 days to return for repair. The manager never said I am sorry for your inconvenience. The office never really greeted me or said goodbye or a comment about the inconvenience. They just could use a bit of customer service tune up. I am a big fan of Volvo, after all.