Quantrell Collision and Repair
In operation 59 years, 4 years at this location.
Quantrell Collsion Repair is a family owned auto repair business. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners. Our products are Subaru, Volvo, Cadillac and GM. However we specialize in all makes and models. Our team holds I-CAR Gold certification status as well as continuing education through GM and are committed to providing superior service.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
We so appreciate Quantrell and Mimi who kept us up to date the entire time our car was being fixed. We were out of state in Michigan and had no worries because we knew it was in good hands. Our equinox looks phenomenal! Like new. Thank you again for everything.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
work was completed and looked good
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
So far so good.
Customer Service - 5.0/5.0 -
Excellent service! Hopefully I won't need them, but if I do, I will be back!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Certainly
Repair Quality - 5.0/5.0 -
Just like new! They even detailed the inside of the car which we certainly weren’t expecting!
Customer Service - 5.0/5.0 -
Have never had anything but efficient and courteous customer service!
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 2.5/5.0 -
Mimi was very nice to work with, but I was disappointed in the quality of the work. There were some imperfections left, and the interior of my van was filthy with dirt and footprints. When we first arrived to pick up the van I saw that the backseat area was dirty and that there were some scratches on the paint of an interior piece on the door. They cleaned up the backseat area and used touchup paint to cover over the scratches, but it was a sloppy job. When I got home I realized the whole back of the van (interior) had dirt and footprints all over it. I had to vacuum and scrub the carpet to get it all out. I can’t believe they wouldn’t cover the interior before they get in there with dirty boots. Very unprofessional.
Customer Service - 5.0/5.0 -
Mimi was very nice to work with!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
Mimi Lun is an experienced and very helpful estimator.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They got my vehicle done fast and quality work
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
I’m truly not sure at this point.
Repair Quality - 2.0/5.0
Customer Service - 2.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job!
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 2.5/5.0 -
Communication and follow up would be helpful.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was very pleased. Good job by Mimi & others.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
I purchased my 2011 SRX from Quantrell new with only 20miles I trusted my vehicle to you and I’m disappointed
Repair Quality - 1.5/5.0 -
So-called quality control team does it exists?
Customer Service - 1.5/5.0 -
Promises not kept, sugar coating, not patient
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Outstanding customer service, my truck looks great!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Friendly, kept me updated on progress and to date, car looks great and no problems.