Quantrell Collision and Repair

4.6 (1,060reviews)
93%
1869 Liberty Rd,  Lexington,  KY  40505

In operation 59 years, 4 years at this location.

Quantrell Collsion Repair is a family owned auto repair business. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners. Our products are Subaru, Volvo, Cadillac and GM. However we specialize in all makes and models. Our team holds I-CAR Gold certification status as well as continuing education through GM and are committed to providing superior service.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Volvo

Reviews (1,060)

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My Experience

I called several times to get an update and no one called me back. I only received one updated call from there end. They said tentatively it would be the 14th but I didn’t get my car until the 21st. I wasn’t impressed.

Likely to Recommend

Repair Quality

They didn’t call me for any follow ups . They didn’t call me back. They took a very long time. They just weren’t accommodating .

Customer Service

They didn’t call me for any follow ups . They didn’t call me back. They took a very long time. They just weren’t accommodating .

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None

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My Experience

Dan was helpful and very professional.. Acted as though he owned the Business

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Returned Clean

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Repair Quality

Well done & timely.

Customer Service

The employees were very helpful & kind.

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Customer Service

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Repair Quality

GM continued to send damaged parts to fix my car. I had to wait almost a month for a job which should have taken two weeks. A “repaired” roof was eventually put on my car because no good one could be had. Also the interior roof fabric was left dirty with finger prints.

Customer Service

See question # 1 response.

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My Experience

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My Experience

Dan is an amazing customer service representative, and was completely respectful during our entire processz