Quantrell Collision and Repair

4.6 (1,057reviews)
93%
1869 Liberty Rd,  Lexington,  KY  40505

In operation 59 years, 4 years at this location.

Quantrell Collsion Repair is a family owned auto repair business. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners. Our products are Subaru, Volvo, Cadillac and GM. However we specialize in all makes and models. Our team holds I-CAR Gold certification status as well as continuing education through GM and are committed to providing superior service.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Volvo

Reviews (1,057)

My Experience

They made my car look brand new again. Paul was super kind and answered any questions as this was my first wreck/repair.

Likely to Recommend

I have no qualms with this company. Paul was extremely knowledgeable with the repair/insurance process. The secretary was very kind. The repaid truly was phenomenal. The paint matched perfectly and you would never know any work was done. I am still in awe.

Repair Quality

The repair is phenomenal. The car looks brand new.

Customer Service

It took a while for me to receive a response/call back but I completely understand being booked up as a business. The employees were VERY kind. Answered any questions I had and made me feel as if I could trust them.

Returned Clean

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Repair Quality

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Repair Quality

Seamless bumper repair

Customer Service

Fast responses, everyone was very nice, quick repairs!

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My Experience

I am very happy with how my car looks! You all did a great job!!

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Repair Quality

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Returned Clean

My Experience

Wonderful customer service. Would recommend to anybody

My Experience

I am very pleased! Thank you!

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Repair Quality

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Repair Quality

Efficient, courteous service. Quality work and got my vehicle a day earlier than promised. Great to work with.

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Repair Quality

You all did an amazing job. Thank you!

Customer Service

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Repair Quality

The quality of the workmanship is a 10/10. The car looks great.my only minor gripe is that I feel they could have been a little more forthcoming with repair timeline estimates and contacting me when they had a delay. As it stood I had to contact them to find out about the delay.

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Repair Quality

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Repair Quality

Best service ever

Customer Service

My Experience

everything was well taken care of.

My Experience

No, I am not happy. I am going to have to have my bed cover taken to a shop adjusted for it not wanting to close now and all my service writer could complain about was me having some aftermarket accessories on my truck when I came to pick the truck up, they had not installed my gas nozzle in the side of the truck. They had tape line on my truck and trying to remove those. They burned through on the paint every time I would pointed something the service writer would say it’s an old Truck which my truck is not a piece of junk. It seems to me there was a lot of corners cut from what was said on the estimate and the way they painted my truck. and then said they would have to keep the truck maybe another 10 days or so to correct the paint problems which I don’t have anything to drive and I don’t have rental on my insurance.

Likely to Recommend

If the estimators personality was improved would be a great help seem to be very negative person if your vehicle is not a cookie cutter vehicle

Repair Quality

Add tape lines on a two tone truck there should not have been if it was painted right they should’ve sanded the tape line out and then clearcoat it. They decided to try to buff it to get rid of the tape line and burn the paint.

Customer Service

The only thing the estimator can constantly say was that I had aftermarket parts. My bed cover was not installed properly after I picked the truck up so now I will have to pay somebody to fix the bed cover back on the truck like it should be and will be installing the other parts myself

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My Experience

Quantrell collision has the kindest office staff of anywhere I’ve ever been. They are knowledgeable, thorough, and always out in front of customers needs. It was a great and efficient experience.

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Car looks great

Repair Quality

Great customer service

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Returned Clean

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Repair Quality

Did really great work!

Customer Service