Quantrell Collision and Repair
In operation 59 years, 4 years at this location.
Quantrell Collsion Repair is a family owned auto repair business. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners. Our products are Subaru, Volvo, Cadillac and GM. However we specialize in all makes and models. Our team holds I-CAR Gold certification status as well as continuing education through GM and are committed to providing superior service.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did really great work!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Paul did a great job of keeping us informed of where we were in the process of the repairs. Tks Richard
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.0/5.0 -
The front camera was not connected when I picked up my car & the front driver side molding was not & still is not flush with the bumper seem. When I took it back I spoke with Spencer about it. They tried to put a heat gun to it but it is still not flush. He said once it warms up he hopes it will mold into place. The back wheel molding is also not 100% flush as the other side of the car is. If all is not flush once the weather heats up I am bringing it back.
Customer Service - 4.5/5.0 -
Very good customer service
Likely to Recommend - 5.0/5.0 -
I was pleased with the work. Pleased with staff's work and responses, but the communication could have been more frequent and self-prompted.
Repair Quality - 5.0/5.0 -
no complaints--good as new.
Customer Service - 4.5/5.0 -
Good customer service, but also a couple of times, I needed to follow up.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Good friendly people.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0 -
I had to email a coupe of ties to get an answer
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very quick and great work
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
electrical problem, surround sound, sunroof and infotainment options freeze
Customer Service - 2.0/5.0 -
No the job is not done. It got electrical issues. sunroof got freeze. surround sound. infotainment many options freeze.,
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Service and end results far exceeded my experience expectations. Tremendous effort by everyone I met. My big kudos for the behind the scenes talented / skilled repair staff. This team is clearly committed. my Volvo 2017 xc60- looks amazing. Thanks all at quantrell
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0 -
Repair looks good and I do have confidence that it was done right. There was work dust inside. A unique vehicle specific hood detail (matte black glare reflector) was billed but not applied - overall experience was so so.
Repair Quality - 4.5/5.0 -
Nice cosmetic repair - fairly confident structurally checked and addressed accordingly. One fairly obvious oversight does give me some pause r/e Q/A - the replaced hood does not have the matte black glare panel (a detail that distinguishes the Wilderness package ) - notably, this was part of billed repairs!
Customer Service - 3.0/5.0 -
Was on my heels from beginning to end. There were some unexpected snags but nonetheless it felt more like Quantrell was doing me a favor, rather than bringing $10K of repairs to the business. Lack of updates over 6 week period and slow responses to queries was less than impressive.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a good job and the customer service was really good.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car looks brand new!
Customer Service - 5.0/5.0 -
Cole and Paul were wonderful! They guided me through every step of the process and answered all of my questions.