Quantrell Collision and Repair

4.5 (1,072reviews)
90%
1869 Liberty Rd,  Lexington,  KY  40505

In operation 59 years, 4 years at this location.

Quantrell Collsion Repair is a family owned auto repair business. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners. Our products are Subaru, Volvo, Cadillac and GM. However we specialize in all makes and models. Our team holds I-CAR Gold certification status as well as continuing education through GM and are committed to providing superior service.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Volvo

Reviews (1,072)

Likely to Recommend

For sure I will recommend and tell everybody I know about the services you offer!

Repair Quality

Great Service!!!!

Customer Service

Quantrell Collisionwent over and beyond, and I was very impressed!

Returned Clean

My Experience

Grateful for the team at Quantrell Collision

Likely to Recommend

Repair Quality

The repair was perfect. All went well.

Customer Service

My Experience

Likely to Recommend

As stated before already sharing with friends..

Repair Quality

Outstanding experience from start to finish. The communication was excellent. They kept me informed at every step, so I always knew where things stood. The repair work itself is flawless; you'd never know the car had been damaged. And they finished faster than I expected without cutting any corners. I'd highly recommend Quantrell Collision to anyone.

Customer Service

The customer service was top-notch. Everyone I dealt with was friendly, professional, and responsive. Calls and questions got answered quickly, and they explained everything clearly without any pressure. They made a stressful situation easy and treated me like a valued customer the whole way through.

Returned Clean

Likely to Recommend

Never will I recommend this place. The manager came out with dip dripping down his face carrying a spit bottle. It was absolutely disgusting.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Good job at repairing the vehicle's fender.

Customer Service

I was advised that the needed parts were ordered and available and that the vehicle was ready to be fixed. However, that was not the case. Once the process started, I had to wait for parts to arrive to the shop. So, what should have been a 2 week job (tops) took almost a month to complete. Not happy with their service.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The staff were friendly and helpful and the car looked great!

Customer Service

See first comment

Likely to Recommend

Repair Quality

Fantastic service

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Kyle was very helpful.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean