R K Auto Group

4.8 (440reviews)
96%
502 N Delsea Dr,  Vineland,  NJ  08360

In operation 52 years.

RK Auto Group is a family owned group of dealerships that has been in business over 40 years. Our goal is to provide a complete service experience , to take the worry out of collision repairs. Our staff has over 60 years experience in the Collision repair industry. Our goal is 100% satisfaction, on repairs and in customer service. We offer timely repairs, lifetime warrantee, and a high level of customer communication during the repair process.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car

Reviews (440)

Likely to Recommend

Repair Quality

Customer Service

Great coordination between shop and enterprise rental car!

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Repair Quality

My front end work was perfect which was paid for through an insurance claim. The rear hatch was repaired and paid out of pocket. I didn’t notice it when I picked my car up. I guess due to the reflection of the parking lines on the paint. I took delivery and left. Monday when I went to work several people noticed that the rear still had two dents in it. In full sun it’s noticeable. I should have done a better inspection before delivery.

Customer Service

Everyone was pleasant and willing to listen and help me. The problem was with the actual person who handled the paperwork and scheduling was rather snappy and short tempered with every interaction I had with them. After talking with several people that have had work done at RK said they’ve felt the same way with this person

Returned Clean

Likely to Recommend

Yes, yes!!!

Repair Quality

Did a great job!!!!

Customer Service

Everyone was friendly & kept me informed as to how the repairs were going & when I would be getting my car back!

Returned Clean

Likely to Recommend

Repair Quality

There are additional repairs to the repairs scheduled at R &K

Customer Service

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Repair Quality

Getting ready to wash pollen off today, will let you know if I have any problems.

Customer Service

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Repair Quality

Customer Service

Wife is happy. That’s all that matters. Thank you.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

They were not timely with communication on the status of my vehicle repair. They were not sympathetic to my needs. They were not thorough with any explanations given and rude.

Likely to Recommend

Repair Quality

Customer Service

The personnel were great they explained what they were going to do to the vehicle and a job was done

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Repair Quality

Very friendly. Nice service and completed in a timely manner

Customer Service

Very good

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Repair Quality

Customer Service

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Repair Quality

Need to bring in to adjust taillight that was installed. Taillight is not flush to the quarter panel.

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Electrical system problems since return of car.

Customer Service

Electrical system problems since return of car.

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Repair Quality

Customer Service

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Repair Quality

I was satisfied with the work however there was a few issues at pickup of my vehicle. In the bed of my truck was the old rear window that was removed from truck. One of my children car seat straps is missing and I couldn’t attach the car seat

Customer Service

The lady that works the front desk in the auto body shop is rude and dismissive. It almost like you are bothering her when you come in.

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Likely to Recommend

Repair Quality

Customer Service

Answer the questions and took care of the problems

Returned Clean