R K Auto Group
In operation 52 years.
RK Auto Group is a family owned group of dealerships that has been in business over 40 years. Our goal is to provide a complete service experience , to take the worry out of collision repairs. Our staff has over 60 years experience in the Collision repair industry. Our goal is 100% satisfaction, on repairs and in customer service. We offer timely repairs, lifetime warrantee, and a high level of customer communication during the repair process.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 0.0/5.0 -
Your customers service is terrible I wont be using your service or referring anyone.
Likely to Recommend - 0.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 0.5/5.0 -
Your customers service is terrible I wont be using your service or referring anyone, the women who checked me out attitude is the worst. I was done when she said your car is in slot 29 and started walking away, I had to littery demand she take me to my car. Like I work there and I know were slot 29 is. I wont evan address her phone manners.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I only have positive things to say about RK Auto Group and their work speaks for itself. Their customer service is outstanding! The office staff was friendly and very helpful throughout the whole process. My car looks as good as new.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
RK did an excellent job and in a very timely manner! The whole experience was a good one
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
Customer Service has to improve. First impression is the best impression.
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
The lady that scheduled the appointment was not friendly. She was very aggressive and had an unfriendly manner.
Likely to Recommend - 1.0/5.0 -
I took the car in for body damage repair and to have oil changed. Got car back with 25 miles put on it and a completely empty gas tank. Almost didn't make it across the street to get gas. Was told tire sensor light was on because car needed new tires. Filled tires with air at Wawa and tire light went out.
Repair Quality - 0.5/5.0
Customer Service - 1.5/5.0 -
Was given information by technician that didn't
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My only area of dissatisfaction is the cadillac emblem colors on the front grill is faded some. Other than that, the color matching and body work is done well. I will definitely be recommending you all to others.
Customer Service - 4.5/5.0
My Experience - 0.0/5.0 -
The hood does not go up like it used to. It should spring up but now we have to pull it up.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very Courteous and helpful
Customer Service - 5.0/5.0 -
Very courteous and helpful
My Experience - 5.0/5.0 -
I have no complaints. Very accommodating. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 0.5/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 2.0/5.0
Customer Service - 2.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0
Customer Service - 5.0/5.0 -
I did not deal with the shop, wife did
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
I live 3 1/2 hours away. This was an accident repair
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0 -
The person whom answered the phone at the collision center was rude! But management was informed and assured me that it would be taken care of. Everyone else was very pleasant.