R & M Auto Body, Inc.

66reviews
330 Mosel,  Kalamazoo,  MI  49004
Payment Types
  • Cash
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (66)

Likely to Recommend

Their reputation has always been good and is still here

Repair Quality

Would like to have got it done faster got it in faster and would like to have the same size pipes put back on models exhaust

Customer Service

They are always polite and professional

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Likely to Recommend

Repair Quality

Good communication during the repair of my 2021 Dodge Ram. Truck looks great, and drives great.

Customer Service

Picked the phone up every time I called and gave me an update each time.

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Repair Quality

Excellent service. Took a little longer than expected to get the car back but considering how difficult it is to get the parts these days, that’s totally understandable.

Customer Service

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My Experience

Great Quality and Service

Likely to Recommend

I have recommended this shop for Years

Repair Quality

Amazing Repair.....vehicle looks Perfect

Customer Service

Jordan explained everything perfectly as the repairs moved forward

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Repair Quality

I've been going to R&M for the past 20+ years. They have always done a great job.

Customer Service

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Likely to Recommend

Absolutely. They made a traumatic situation much better. Highly recommend.

Repair Quality

Would go above 10 if offered. They are the best I have ever dealt with. Great service, communication and staff.

Customer Service

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Repair Quality

Men there were very polite and courteous.

Customer Service

Excellent

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Likely to Recommend

I have already recommended R and M to a few others. I plan to recommend in the future as well

Repair Quality

My car looks great! Jordan went over and above to get this repair taken care of with my insurance company!! I

Customer Service

The customer service from Jordan and others I spoke to was always super and professional!

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Repair Quality

Outstanding service, extremely friendly and great work.

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Repair Quality

Very good job. Thankyou

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Repair Quality

I am very happy with R&M! Service was fast and friendly!

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Repair Quality

Two factors kept me from higher rating. I had a second ocurrance within ~250 miles of repair. Unexpected & causing further disruption to vaca plans. Did not like that Mark chose not to give actual update of progress after ~ 7-8 days elapsed. Vaugue answers are very frustrating!

Customer Service

Both Mark & Jason attentive, excellent except did feel gender was a factor to not being updated on progress after knew parts delivered. Mark worked hard right away to work thru parts aquisition.

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