R-N-R Auto Body

5.0 (3,724reviews)

99%

(301) 797-0400

17612 Broadfording Rd, Hagerstown, MD 21740

99%

See Photos

17612 Broadfording Rd
Hagerstown, MD 21740

Get Directions Website Email

Schedule an appointment at R-N-R Auto Body

Book Appointment

About R-N-R Auto Body

See Photos

17612 Broadfording Rd
Hagerstown, MD 21740

Get Directions Website Email

Schedule an appointment at R-N-R Auto Body

Book Appointment

At R-N-R Autobody & Paint Specialties, Inc. believe our first responsibility is to our customers. Our staff is I-Car Gold Trained, ASE Certified and we are a PPG Collision Center. We provide our customers with a clean, comfortable waiting area to offer great customer service.

Services

Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Paintless Dent Repair
On-Site Car Rental

Payment Types

Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	8:30 am - 5:00 pm
Tue	8:30 am - 5:00 pm
Wed	8:30 am - 5:00 pm
Thu	8:30 am - 5:00 pm
Fri	8:30 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

I-Car

Call

Website

Reviews (3,724)

Sort By:
Newest
Rating

2,329 Customers Rated

5 Stars

58.8% Complete

(2188)
4 Stars

3% Complete

(110)
3 Stars

0.3% Complete

(13)
2 Stars

0.2% Complete

(8)
1 Star

0.1% Complete

(3)
< 1 Star

0.2% Complete

(7)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The professionalism and friendliness of the team are frequently highlighted, along with seamless coordination with insurance and rental car companies. Regular text and call updates throughout the repair process are widely appreciated, keeping customers informed every step of the way. Timeliness is a strong point, with numerous customers noting repairs were completed on or ahead of schedule. Many customers also expressed pleasant surprise at receiving their vehicles cleaned inside and out. A few customers noted minor areas for improvement, such as occasional part delays, minor fitment issues, and preferences for more detailed status updates, but these were far outweighed by the overwhelmingly positive experiences shared.

Select to learn more

Service Quality
Timeliness
Communication

"The team at RNR is world class! They can be trusted to provide the best service at the best price and ..." Read more

"... the outcome. When I got my car back I was amazed. Its better than new. There was so much damage and now Im so happy to have my car back and everything is great. ..." Read more

"... taken a vehicle to R&R for repairs and have been totally pleased with the repairs and professionalism. They do exceptional work. Thank you!!" Read more

"... about RNR. Their customer service was top notch and their shop did a great job with the repairs. I was kept informed on a daily basis on the progress ..." Read more

"Paint looks great car is clean and you guys cleaned the inside which you didnt need to, but I greatly appreciate ..." Read more

"... Awesome. I wish I had extra cash to paint the whole car! I was happy with the 1 week turnaround. Other competitors take many weeks to complete jobs like this. I'll definitely be sharing ..." Read more

"The repair looks perfect, it was completed before promised and under the estimated cost. Great job and would definitely recommend."

"... repairs via text messages which was very convenient. The shop finished all the repairs ahead of schedule and I even feel they went above and beyond by cleaning ..." Read more

"You were prompt and it was ready when u said it would be."

"... customer a believer in great auto body repair!!!! From the time I had my initial inspection to the time of pickup was 3 days, unheard of. I even asked for small paint touchups, ..." Read more

"... N R. Everyone was very helpful and professional. I received texts almost everyday giving me updates on my car. I will definitely recommend them to everyone." Read more

"R-N-R did a great job and takes pride in their work. They kept us posted on how the repair was going and date the vehicle would be finished. Picked it up and they ..." Read more

"Constant communication and updates were greatly appreciated."

"Great communication, kept me up to date with progress through out the process. Five stars!"

"I didnt like the text message notifications. They really didnt give a status. It gave a general generic answer, not specifically detailing where in the process ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"The team at RNR is world class! They can be trusted to provide the best service at the best price and ..." Read more

"... the outcome. When I got my car back I was amazed. Its better than new. There was so much damage and now Im so happy to have my car back and everything is great. ..." Read more

"... taken a vehicle to R&R for repairs and have been totally pleased with the repairs and professionalism. They do exceptional work. Thank you!!" Read more

"... about RNR. Their customer service was top notch and their shop did a great job with the repairs. I was kept informed on a daily basis on the progress ..." Read more

"Paint looks great car is clean and you guys cleaned the inside which you didnt need to, but I greatly appreciate ..." Read more

"The repair looks perfect, it was completed before promised and under the estimated cost. Great job and would definitely recommend."

"... repairs via text messages which was very convenient. The shop finished all the repairs ahead of schedule and I even feel they went above and beyond by cleaning ..." Read more

"You were prompt and it was ready when u said it would be."

"... customer a believer in great auto body repair!!!! From the time I had my initial inspection to the time of pickup was 3 days, unheard of. I even asked for small paint touchups, ..." Read more

"... N R. Everyone was very helpful and professional. I received texts almost everyday giving me updates on my car. I will definitely recommend them to everyone." Read more

"R-N-R did a great job and takes pride in their work. They kept us posted on how the repair was going and date the vehicle would be finished. Picked it up and they ..." Read more

"Constant communication and updates were greatly appreciated."

"Great communication, kept me up to date with progress through out the process. Five stars!"

"I didnt like the text message notifications. They really didnt give a status. It gave a general generic answer, not specifically detailing where in the process ..." Read more

Dylan (Toyota owner) reviewed 8/28/26

Great work and customer service as always thank you Ryan and Cliff and the guys in the shop.

Allen (Land Rover owner) reviewed 8/28/26

Always a wonderful experience at RNR. l know my vehicle is in the best expert hands and will be finished perfectly. We will be customers for life. No one else will touch our vehicles but RNR for auto-body work.

Carroll (Dodge owner) reviewed 8/28/26

R and R is the only shop I would ever deal with the customer service is beyond perfect and the work is perfect all nationwide work should go to this garage

Robin (Ford owner) reviewed 8/28/26

The shop repair and customer service is exceptional. I really appreciate the text updates. Thanks Ryan for working me in so soon.

Darla (Chevrolet owner) reviewed 8/28/26

My vehicle was repaired and cleaned. I could not be happier. Thank you R&R!

Todd (Ford owner) reviewed 8/28/26

thanks , looks great

Maranda (Chevrolet owner) reviewed 8/28/26

Thomas James (Honda owner) reviewed 8/27/26

Excellent

Sharlene (Toyota owner) reviewed 8/25/26

We have been very satisfied except our back wiper was installed upside down.

John (Chrysler owner) reviewed 8/24/26

very good people, great attitude, and answered all of my questions.

Bryan (Chevrolet owner) reviewed 8/24/26

Kathy (Honda owner) reviewed 8/20/26

Absolutely would recommend and have.

As good as new!

Everyone we encountered was very polite to deal with.

Titus (Hyundai owner) reviewed 8/19/26

Myrna (Nissan owner) reviewed 8/19/26

Amanda (Lincoln owner) reviewed 8/17/26

Car looks better than new! Thank you so much!

work and communication were both excellent

great communication

Renee (Kia owner) reviewed 8/17/26

Gail (Toyota owner) reviewed 8/17/26

Extremely good with customer focus service. Appreciated the excellent communication. Provided guidance- Enterprise car rental delay communication Highly recommended.

Excellent

Mary (Honda owner) reviewed 8/17/26

Great job done very quickly and efficiently!

Good customer service!

Robert (Mercedes-Benz owner) reviewed 8/17/26

Sevinc (Kia owner) reviewed 8/15/26

My 3rd time coming for body damage repair with RNR. Each time, repairs and paint matching was perfect. Completed repairs 3 days sooner than projected.

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Some insurance companies may want you to visit their Claims Center for an inspection before having your car repaired. You can do this, or you may leave your car at your auto body repair shop and ask that the insurance company inspect the car there.

R-N-R Auto Body

Schedule an appointment at R-N-R Auto Body

About R-N-R Auto Body

Schedule an appointment at R-N-R Auto Body

Reviews (3,724)

2,329 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

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