R-N-R Auto Body

5.0 (3,718reviews)
99%
17612 Broadfording Rd,  Hagerstown,  MD  21740
See Photos
Book Appointment

At R-N-R Autobody & Paint Specialties, Inc. believe our first responsibility is to our customers. Our staff is I-Car Gold Trained, ASE Certified and we are a PPG Collision Center. We provide our customers with a clean, comfortable waiting area to offer great customer service.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:30 am - 5:00 pm
Tue 8:30 am - 5:00 pm
Wed 8:30 am - 5:00 pm
Thu 8:30 am - 5:00 pm
Fri 8:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Call
Email

Reviews (3,718)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The professionalism and friendliness of the team are frequently highlighted, along with seamless coordination with insurance and rental car companies. Regular text and call updates throughout the repair process are widely appreciated, keeping customers informed every step of the way. Timeliness is a strong point, with numerous customers noting repairs were completed on or ahead of schedule. Many customers also expressed pleasant surprise at receiving their vehicles cleaned inside and out. A few customers noted minor areas for improvement, such as occasional part delays, minor fitment issues, and preferences for more detailed status updates, but these were far outweighed by the overwhelmingly positive experiences shared.
AI-Generated from reviews written in the last 12 months
Select to learn more
"The team at RNR is world class! They can be trusted to provide the best service at the best price and ..." Read more
"... the outcome. When I got my car back I was amazed. Its better than new. There was so much damage and now Im so happy to have my car back and everything is great. ..." Read more
"... taken a vehicle to R&R for repairs and have been totally pleased with the repairs and professionalism. They do exceptional work. Thank you!!" Read more
"... about RNR. Their customer service was top notch and their shop did a great job with the repairs. I was kept informed on a daily basis on the progress ..." Read more
"Paint looks great car is clean and you guys cleaned the inside which you didnt need to, but I greatly appreciate ..." Read more
"... Awesome. I wish I had extra cash to paint the whole car! I was happy with the 1 week turnaround. Other competitors take many weeks to complete jobs like this. I'll definitely be sharing ..." Read more
"The repair looks perfect, it was completed before promised and under the estimated cost. Great job and would definitely recommend."
"... repairs via text messages which was very convenient. The shop finished all the repairs ahead of schedule and I even feel they went above and beyond by cleaning ..." Read more
"You were prompt and it was ready when u said it would be."
"... customer a believer in great auto body repair!!!! From the time I had my initial inspection to the time of pickup was 3 days, unheard of. I even asked for small paint touchups, ..." Read more
"... N R. Everyone was very helpful and professional. I received texts almost everyday giving me updates on my car. I will definitely recommend them to everyone." Read more
"R-N-R did a great job and takes pride in their work. They kept us posted on how the repair was going and date the vehicle would be finished. Picked it up and they ..." Read more
"Constant communication and updates were greatly appreciated."
"Great communication, kept me up to date with progress through out the process. Five stars!"
"I didnt like the text message notifications. They really didnt give a status. It gave a general generic answer, not specifically detailing where in the process ..." Read more

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Excellent

Likely to Recommend

Repair Quality

We have been very satisfied except our back wiper was installed upside down.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

very good people, great attitude, and answered all of my questions.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Absolutely would recommend and have.

Repair Quality

As good as new!

Customer Service

Everyone we encountered was very polite to deal with.

Kept me Informed?

Yes

Ready on Time?

No

My Experience

My Experience

My Experience

Car looks better than new! Thank you so much!

Likely to Recommend

Repair Quality

work and communication were both excellent

Customer Service

great communication

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Extremely good with customer focus service. Appreciated the excellent communication. Provided guidance- Enterprise car rental delay communication Highly recommended.

Customer Service

Excellent

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great job done very quickly and efficiently!

Customer Service

Good customer service!

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My 3rd time coming for body damage repair with RNR. Each time, repairs and paint matching was perfect. Completed repairs 3 days sooner than projected.

My Experience

Thank you for keeping me in the loop and for making my car look amazing. I am so appreciative.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

My Experience

RnR Auto Body was amazing! They actually went above and beyond what I had expected. Seriously, they made my headlights look like new and didn't charge me a dime. Then when my wife dropped me off to get my car they fixed a panel on her car and again, didn't charge me a dime. Made me feel like the old days when people helped one another without expecting something for it. Great people doing a great job! Ron, your son deserves a raise! Lol

My Experience

You always do an excellent job. I’m very satisfied when I have to use your shop. I would recommend you to anybody .

My Experience

My car looks wonderful, and I got back it fairly quick! Thank you R-N-R!!

My Experience

R and R did a great job on the repairs. Also did extras such as clean inside to look like new!!! Outside shines like new. So happy with them!!!

Likely to Recommend

Repair Quality

Customer Service

Absolutely wonderful! Very polite. Repairs were great and, car shined to the utmost, and interior was spotless!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

1 - 20 of 3,718

Auto body shops nearby

view more shops in: Hagerstown  |  21740