R-N-R Auto Body

5.0 (3,718reviews)
99%
17612 Broadfording Rd,  Hagerstown,  MD  21740

At R-N-R Autobody & Paint Specialties, Inc. believe our first responsibility is to our customers. Our staff is I-Car Gold Trained, ASE Certified and we are a PPG Collision Center. We provide our customers with a clean, comfortable waiting area to offer great customer service.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:30 am - 5:00 pm
Tue 8:30 am - 5:00 pm
Wed 8:30 am - 5:00 pm
Thu 8:30 am - 5:00 pm
Fri 8:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (3,718)

My Experience

I was a little upset when I finally got in my vehicle . I did not see it right away, my boyfriend drove from your shop to the car rental place for me. Once I was able to get in my car I notice that The stuffed animals that I had on my dash for the last 2 1/2 years in honor of my granddaughter who passed away at the age of 17 months old was messed with, one was all the way on the passenger side of the dash and the other one was GONE ! I’m VERY upset about this . That wasn’t the only thing my appointment cards were spread out like one by one across my dash by the speedometer. They were in one single pile in the middle of the three ( the speedometer one ) they don’t move on their own. You don’t have to move them to get a pic of the odometer, which you already took the day of estimate. I’m very confused why anyone had to move my stuff around and why my dead granddaughter’s stuffed animals had to be messed with and now one is missing. I know for a fact they both were there , always are they don’t move . It’s just heartbreaking to know it was messed with when the damage was on the outside of the car in the back . Why was there a need to mess with any of my personal stuff? I’ve never had a problem there and now something as important as this is to me is messed with and is missing. It may be simple and sound simple to you , but losing a granddaughter at 17 months is nothing simple ! Very heartbreaking 💔 As for the repairs which I know that’s all you care about, it’s fine .

My Experience

Great job my truck came back cleaner inside and outside. Would definitely use them again

My Experience

Everyone is very kind and helpful! I love the texting service that gives updates about the status of the repair!

My Experience

Likely to Recommend

Repair Quality

Think they did an awesome job on my 2020 equinox

Customer Service

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Repair Quality

R N R is my go to shop for any kind of damage. They are fast, reliable and provide quality work! You won’t be disappointed!

Customer Service

They care about their customers!

Returned Clean

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My Experience

My car looks great and the workers done in the time stated.

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Repair Quality

Excellent care of my vehicle and very professional.

Customer Service

Communicated clearly and professionally.

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Repair Quality

RnR was wonderful to work with. They were professional and dealt with the insurance issue. The car was ready when they promised. Couldn't ask for any better.

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

Wonderful workers.

My Experience

Can’t Be Happier. I Love These Guys. Excellent Customer Care. THANK YOU!

Likely to Recommend

Absolutely

Repair Quality

Best all around. Wonderful experience. NO COMPLAINTS. I LUV R N R Auto Body. Professional and Caring. THANK YOU!

Customer Service

EXCELLENT

My Experience

You guys did a fantastic job. I came to you because you recently repaired my moms Honda Accord and also did a fantastic job. Thank you kindly. Melissa Osenbaugh

My Experience

They were very professional and friendly. Kept me informed during the process. Completed job is excellent. I am very satisfied.

My Experience

I would highly recommend them. RYAN was great.

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Repair Quality

Customer Service

RYAN was great

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Repair Quality

It was finished quickly and efficiently and looked fantastic. Everything was made super easy, the guys handled everything after I reported the accident to the at fault person's insurance, and all in all they made a crappy situation much easier.

Customer Service

Returned Clean

My Experience

The work they were able to diagnosis, repair and paint was flawless! They are very professional and accommodating. I do recomend this business for collision repair!

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Repair Quality

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Repair Quality

RnR helped with the rental process, was fast at getting parts in and getting the work done. I will use them every time I need body work done from now on! Highly impressed!

Customer Service