Radley Collision Center
In operation 42 years.
We've been repairing vehicles for more than 35 years. Our collision center is known for its expertise, honesty, and stellar service. Here at RADLEY COLLISION CENTER, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the fredericksburg area
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 2.0/5.0 -
did not replace both rear shocks that i informed multiple times that were blown out due to accident. did not do alignment after repairs , after me stating the alignment was out of place due to harsh impact of accident multiple times as well. i had to pay out of my pocket for rear shocks that should have been replaced due to them improperly working and damaged due to accident , not personal use
Customer Service - 2.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very professional and courteous Staff - communication and status reports were spot on. Extremely efficient with quality work. Truck looks brand new. Hand washed it as well; was returned super clean.
Likely to Recommend - 5.0/5.0 -
Recommend with highest enthusiasm.
Repair Quality - 5.0/5.0 -
Staff is friendly and helpful, courteous and professional; work was done with quality and efficiency!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Communication was excellent! Chris thank you for going above and beyond.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Ves, definitely!
Repair Quality - 5.0/5.0 -
Totally satisfied!! Radley Collision is a great company!! Thank you Jackie, Michelle Evans and Christoper.
Customer Service - 5.0/5.0 -
Customer service is wonderful!!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Had to make a return because some clips were not replaced
Customer Service - 4.5/5.0 -
Keep up on status of repairs.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would definitely recommend them, they do great work!
Repair Quality - 5.0/5.0 -
It looked like it did when I purchased the car!!
Customer Service - 5.0/5.0 -
They were informative, very helpful, and polite.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Completely satisfied with the work that was preformed and in a timely manner. Would recommend your collision center to anyone.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very nice and knowledgeable, would highly recommend your center to anyone. Restored my 25 traverse back to showroom condition.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
The estimate said it should take 4 hours to get my car fixed. I understand waiting on parts and staffing shortages but there’s no way it should have taken over 2 weeks to get my car back. I kept calling to check in and would get vague updates that basically were just “not today but we will let you know when we have more information” finally I had to call my insurance when I only had $300 of my $900 rental car money left to see what they wanted me to do because at that point I was told I’d have my car on Monday and it was not ready Monday even though the parts came in on Thursday. I got it back basically at closing on Tuesday 11/18 after it was dropped off to them on 10/31. Even the adviser admitted that it shouldn’t have taken that long. I took my car back today because I noticed when breaking hard that my car shakes. When I took it in the guy that helped me had an attitude and told me that I just likely needed brakes. This shake didn’t happen before my accident and repair. If there is an issue with my brake due to the accident it is the shop’s job to fix it. Not mine. He then asked me if I was waiting for my car and I asked how long it would take and he said “well. Uh. A few hours at least.” The whole interaction felt like he just didn’t want to listen or believe that there’s an issue. After taking over 2 weeks to complete my repair it better have been the most thorough work they’ve ever completed. When I called on Monday 11/17 around lunch they said that it was being put back together and then when I heard from them nearly 24 hours later on the 18th it was still being put back together? Time management issues? Maybe. It from the outside in looks like they were waiting on one wheel so the waited for that wheel to get in and then rushed through the repair when my insurance called for an update. Then didn’t even fully check the car for correctness and now they want to gaslight me because I’m pointing out an issue. One thing I can tell you is I’ll never ever suggest this joke of a shop again.
Customer Service - 0.5/5.0 -
See last summary
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
After our 2nd repair at this shop, we would not consider going anywhere else.
Repair Quality - 5.0/5.0 -
Very impressed, excellent repair with all prior damage completely undetectable. Paint is a perfect match.
Customer Service - 5.0/5.0 -
Excellent communication, regular updates every step of the way.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent
Customer Service - 5.0/5.0 -
Excellent
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very calm and friendly.