Radley Collision Center
In operation 42 years.
We've been repairing vehicles for more than 35 years. Our collision center is known for its expertise, honesty, and stellar service. Here at RADLEY COLLISION CENTER, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the fredericksburg area
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very calm and friendly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The work was done well and was finished ahead of schedule.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing work and communication by Radley Collision. This is the best place to get a car fixed
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The speed and quality of repairs exceeded expectations. I was frequently given updates through phone calls and texts. Everyone there was extremely friendly and professional. I hope I don’t ever have to need repairs on my vehicle but will definitely return if I ever do. Great job and thank you for getting me back on the road so fast!
My Experience - 5.0/5.0 -
The work was done very well!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I was rear ended, Radley completed the repairs hand in hand with Erie insurance. The replacement parts (replaced bumper) have imperfections, do not match the shade of the rest of my vehicle. The mechanical parts were installed pre-rusted.
My Experience - 5.0/5.0 -
Excellent customer service
Likely to Recommend - 5.0/5.0 -
Very timely turn around on work performed
Repair Quality - 5.0/5.0 -
Well done & quickly
Customer Service - 5.0/5.0 -
Very pleasant
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I've been there before and they've always been polite on time did a great job
Repair Quality - 5.0/5.0 -
Awesome experience everyone professional and did a good job
Customer Service - 5.0/5.0 -
Good respectful associates
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
We brought our car in on 9/2 to be repaired for a football sized small dent on the front bumper, light, & fender. We were self paying so first, I believe the cost was elevated. Insurance would have rejected it. We were told we would get text message updates. Our first one was the following Monday, 9/8 stating the car was almost ready, possibly that day. Never received another update that day stating either way. No more updates were sent. We started making calls to check progress on Tuesday & for 2 days of calling kept getting the same response. “We’re waiting on everything to be calibrated.” What needs to be calibrated??? This was a 5 mile an hour (if that), hit in a driveway, not a head on collision. Wednesday evening, 9/10, still no updates. Then at 6:13pm on 9/10, we get a text, “unfortunately, your vehicle will not be ready on 9/8 as planned, but should be by 9/10.” What???? That day was 9/10 & it was definitely not ready. Finally, the afternoon of 9/11, we got the call it was ready. Go to pick up & pay & there’s an extra charge of over $400.00, for removal of windshield & steering column. Outrageous. Neither was done, nor needed to be done. Not paying it, so they did deduct the charge. If you were charged this by your vendor, then you were cheated. We have no intentions of paying for that. In a nutshell, totally unacceptable service. We brought it there because we bought the car there. That won’t happen again.
Customer Service - 0.5/5.0 -
Read previous comments.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I received exceptional customer service and support from the entire team throughout the entire repair process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I had an excellent experience with the entire team of Radley repair technicians. They provided me with great customer service and support.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great customer service from all staff. Kept informed daily.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very friendly and professional. Kept me updated on the status and completion of work
Customer Service - 5.0/5.0 -
All agents were very friendly