Raider Automotive
In operation 56 years.
We are the only 1-stop auto repair shop in Northfield. We are a full mechanical shop that can do everything from oil changes to engine and transmission repair or replacement. We have several technicians both in the mechanical side and body shop side have over 20 years experience in their field! We also have 4 tow trucks and are the local AAA provider in the area.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Give me a plausible explanation as to why a Blower Motor and Resistor go out at the same time when they both worked the morning of the accident and didnt work the next morning. and it could not have been accident related. Also, you can tell me why Chris spoke to a claims adjuster after he knew there was an issue and didn't have Berkley speak to him, which is what was desired by all parties, and doubled down on his, in my opinion, completely ignorant assessment when i just spoke to two service advisors, a technician and a service manager from Ford who couldn't understand how he made that determination..
Customer Service - 1.0/5.0 -
Giving this a 2 because Berkley was at least civil and reasonable to speak to.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 3.5/5.0 -
The new parts are not the exact same color or shade as the body of the car.
Customer Service - 2.0/5.0 -
Chris Eschen, who is I guess the person who gives quotes on body damage is afraid to speak which customers (the same people who pay the bills and his salary). He also requires an appointment to receive a quote. Then he has the receptionist screen phone calls to the aggravation of the caller. I guess he feels his time is of greater importance than the customers. He also accepts appointments that he doesn’t keep.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job to Chris and team as always!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Good
Repair Quality - 5.0/5.0 -
Very good and fast
Customer Service - 5.0/5.0 -
Did good
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Valley AutoHaus is the only place to do body work in Northfield. Highly recommend.
Customer Service - 3.5/5.0 -
Front end people weren’t super friendly. Job was completed nonetheless.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Chris was very helpful and timely in handling this repair.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We have always come to Valley Auto Haus and always been 100% satisfied!
Customer Service - 5.0/5.0 -
We have always recommended Valley Auto Haus to our friends!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 0.5/5.0 -
Front desk receptionist is rude, unwelcoming, and hates her job. The owner never showed his face when I wanted to have a conversation just sent crabby front desk lady to say he would call when parts came in. My vehicle sat in the yard buried in snow for close to a month before repairs started, i was unable to get belongings out of vehicle due to not being able to get to it. After the initial issues I dealt with the adjuster only.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone at Valley Auto Haus contributed to making this process go very smoothly. Grateful to your efficiency, honest assessment of timeline, and professionalism in this matter. I have been served well by your business in the past and will continue to give excellent recommendations to others in the future. Thank you!
Customer Service - 5.0/5.0 -
See comments above.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Oh yes. I do and would recommend Valley each and every time. Especially in the case of an accident….and where you may think it’s totaled….but they make it like new! Unreal. Amazing. 100 Stars!!
Repair Quality - 5.0/5.0 -
Wow, Chris and Team is remarkable!! I’m truly and wholly blown away by their amazing work! I can’t thank them enough!!! Just epic. I honestly can’t believe it…I’d never know it was in crumbles before. It’s just so cool. It’s beautiful. THANK YOU. Not enuf good words to say. So much appreciation and many thanks!!
Customer Service - 5.0/5.0 -
Wow, Chris and Team is remarkable!! I’m truly and wholly blown away by their amazing work! I can’t thank them enough!!! Just epic. I honestly can’t believe it…I’d never know it was in crumbles before. It’s just so cool. It’s beautiful. THANK YOU. Not enuf good words to say. So much appreciation and many thanks!!
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0 -
Still haven't had time to thoroughly inspect.
Customer Service - 4.0/5.0 -
Communications was not always timely. This was the 1st experience I've had with having to schedule an appointment to see an estimator.