Ray Brandt Collision Ctr - D'iberville

Likely to Recommend - 0.5/5.0 -

Never recommend friends or my insurance agency UsAA use this location

Repair Quality - 0.5/5.0 -

Car broke down and had to be towed before I even got home from picking it up from this location. . Terrible job, rude staff, still waiting for shop manager to return my call. Lady that took my call about the car issues was hateful rude, put me on hold for 10 minutes and then purposely disconnected my call. I have documented everything for USAA.

Customer Service - 0.5/5.0 -

Horrible. Manager still hasn’t returned my call. The woman who answered the phones Tuesday afternoon 11/16 was incredibly rude.

Likely to Recommend - 5.0/5.0 -

I will most definitely recommend this place to my friends and family

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Absolutely amazing customer service by James

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

A couple of items needed to be corrected after delivery of vehicle.

Customer Service - 5.0/5.0 -

All the staff were very courteous and prompt.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

My husband and I use Ray Brandt for any vehicle repairs. The customer service is phenomenal. I love how they always keep us informed throughout the process.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

I've already recommended.

Repair Quality - 5.0/5.0 -

Wife couldn't be happier. She's 110 percent satisfied with the work.

Customer Service - 5.0/5.0 -

James was excellent! Made us feel like family. Eddie is pretty awesome also. I'll be recommending Ray Brandt to everyone I know.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Unfortunately we have had to use them 3 times but they have done a great job every time

Customer Service - 5.0/5.0 -

James is awesome to work with.

My Experience - 5.0/5.0 -

I appreciate the complete professionalism of the entire team. You guys really took the stress off me during this time. Thank you thank you James for all your caring status updates, it is obvious that you truly care about your customers. I will recommend everyone to you guys.😃

Likely to Recommend - 5.0/5.0 -

I will absolutely recommend everyone that I know, if they need their car worked on.

Repair Quality - 5.0/5.0 -

They did an amazing job.

Customer Service - 5.0/5.0 -

Excellent. James keep in touch with me from beginning to end. Took the worry off of me every step of the way. Thanks James.

My Experience - 5.0/5.0 -

My car looks as if it had never been an any accident at all!! Highly impressed!! I would NEVER go to any body else.. BO, James, and crew.. AMAZING WORK!! Thank you so much for all y’all did for me and working with my insurance company.. I can’t thank y’all enough..

My Experience - 5.0/5.0 -

Professional, thorough, competent service. Thanks to all at Ray Brandt, especially James.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent service, workmanship, and convenience. I will use Ray Brandt exclusively in the future for auto body work.

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Y'all are great people and care about the people that trust you and them like family. Such an amazing place. We need more people like you all in this world. God bless all of you. Thanks

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The work done it appears to be excellent. I like the look of everything that was done.

Customer Service - 5.0/5.0 -

They rep was always pleasant. And always keep me informed on everything. Called.all the time. I love the customer service

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

Perfect!

Customer Service - 5.0/5.0 -

James was OUTSTANDING! Kent me abreast on any and all changes and updates! He even brought my keys out to my car upon completion (my request) to ensure social distancing.

Likely to Recommend - 0.5/5.0

Repair Quality - 0.5/5.0 -

I’ve been called 3 times to pick up my and each time my car wasn’t ready. There was a new part put on that didn’t work then I went back they had put the old one back on and it still didn’t work

Customer Service - 0.5/5.0

My Experience - 5.0/5.0 -

From the beginning Ray Brandt Collision has maintained excellent communication by phone and email. My husband and I were kept in the loop with the progress of service and the arrival of parts. They were very professional and a pleasure to do business with. My car looks fantastic with the completed repairs, and paint job. The new car door functions appropriately.

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Outstanding

Customer Service - 5.0/5.0 -

Outstanding