Ray's Automotive,Inc

5.0 (1,329reviews)
100%
1704 Baldwin St,  Waterbury,  CT  06706
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Shop AssistantSparkles

In operation 15 years.

Ray’s Automotive is a trusted, family-owned auto body repair facility proudly serving the community since 2011. We take pride in treating every vehicle and customer with the same care and respect we would extend to our own family. Our mission is to deliver an outstanding experience for both our customers and employees by fostering a professional, supportive environment built on quality, integrity, and accountability. Specializing in high-quality collision repairs, our team is equipped with the latest tools and training to service today’s most advanced vehicle technologies—including complex electronics, safety systems, and OEM repair procedures. Whether restoring structural integrity or recalibrating modern ADAS features, we are committed to precision, safety, and exceeding industry standards. At Ray’s Automotive, our pursuit of excellence drives us every day. We are proud to be recognized as one of the most reliable and forward-thinking auto body facilities in the region.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 4:00 pm
Tue 7:30 am - 4:00 pm
Wed 7:30 am - 4:00 pm
Thu 7:30 am - 4:00 pm
Fri 7:30 am - 4:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (1,329)

Likely to Recommend

Repair Quality

Excellent customer service and overall a wonderful experience

Customer Service

Returned Clean

My Experience

Car looks great!

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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My Experience

Service and repair work was exceptional from the estimate through completion. The crew was professional and courteous. I would recommend Ray's Automotive to anyone requiring auto repair services.

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Repair Quality

Customer Service

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Likely to Recommend

I have already recommended the shop to family after the great experience I had there.

Repair Quality

The whole team at Ray’s Automotive were amazing to work with. Tony was in communication with me all along the way and they did such a great job with the repairs.

Customer Service

Everyone I interacted with were extremely pleasant and helpful. They have a great team there.

Returned Clean

Likely to Recommend

Repair Quality

Very professional and helpful.

Customer Service

They were great and professional

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Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

IT WAS A VERY GOOD JOB AND I WOULD BE HAPPY TO GO BACK

Customer Service

Returned Clean

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Repair Quality

Only issue was my bed cover wasn't properly aligned and I had to adjust it so it would close.

Customer Service

Returned Clean

My Experience

Likely to Recommend

I will recommend 10/10, and if I ever need any repairs again I will definitely come back to Ray’s

Repair Quality

The service was incredible! The repairs were completed on time, and the repairs made came out excellent. Very satisfied with my experience at Ray’s. Will recommend 10/10

Customer Service

The receptionist is very friendly and helpful. She explains everything throughly and is very approachable.

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My Experience

I have never been disappointed with the work that Ray’s has done. The staff is amazing and they make me feel appreciated and they keep me well informed on the progress.

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Repair Quality

Customer Service

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Repair Quality

Great job overall

Customer Service

Great job overall

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My Experience

Rays automotive made the process easy and stress free from drop off to pick up. They even coordinated with the rental company so that my son had a car waiting. The car looked brand new and was beautifully detailed inside and out. Rays auto motive went above and beyond to ensure we were taken care of in every possible way. I highly recommend.

Likely to Recommend

I would highly recommend Ray’s automotive!

Repair Quality

Rays Automotive made the process seamless from the beginning to the end. Our car looks like it just came off the lot and was detailed inside and out. I would highly recommend Ray’s Automotive

Customer Service

The office is very accommodating and everyone was kind and helpful.

Returned Clean

Likely to Recommend

Repair Quality

customer service and service is top jotch. they communicated everything and had everything lined up and ready to go. will recommend to anyone. Thank you.

Customer Service

Returned Clean

My Experience

Rays Automotive team provided great service along the way of our repairs. We received several updates of the repair status, giving us comfort that we were not forgotten.