Ray's Automotive,Inc

5.0 (1,331reviews)
100%
1704 Baldwin St,  Waterbury,  CT  06706
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Shop AssistantSparkles

In operation 15 years.

Ray’s Automotive is a trusted, family-owned auto body repair facility proudly serving the community since 2011. We take pride in treating every vehicle and customer with the same care and respect we would extend to our own family. Our mission is to deliver an outstanding experience for both our customers and employees by fostering a professional, supportive environment built on quality, integrity, and accountability. Specializing in high-quality collision repairs, our team is equipped with the latest tools and training to service today’s most advanced vehicle technologies—including complex electronics, safety systems, and OEM repair procedures. Whether restoring structural integrity or recalibrating modern ADAS features, we are committed to precision, safety, and exceeding industry standards. At Ray’s Automotive, our pursuit of excellence drives us every day. We are proud to be recognized as one of the most reliable and forward-thinking auto body facilities in the region.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 4:00 pm
Tue 7:30 am - 4:00 pm
Wed 7:30 am - 4:00 pm
Thu 7:30 am - 4:00 pm
Fri 7:30 am - 4:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (1,331)

Likely to Recommend

Repair Quality

customer service and service is top jotch. they communicated everything and had everything lined up and ready to go. will recommend to anyone. Thank you.

Customer Service

Returned Clean

My Experience

Rays Automotive team provided great service along the way of our repairs. We received several updates of the repair status, giving us comfort that we were not forgotten.

My Experience

Great job The car looks wonderful and everyone we dealt with were professional and nice!

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Likely to Recommend

Ray's will be my "go-to" shop.

Repair Quality

Customer Service

Excellent communication throughout the entire process, from the estimate through the pick-up once complete.

Returned Clean

Likely to Recommend

Repair Quality

⭐️⭐️⭐️⭐️⭐️ I had a great experience at Ray’s Automotive when they repaired my 2019 Hyundai Sonata. From start to finish, they were professional, communicative, and a pleasure to deal with. The bumper repair came out phenomenal—you would never know there was damage. They also cleaned my car thoroughly and kept everything spotless, which I really appreciated. The entire staff was friendly and helpful, especially the two ladies at the front desk who made the process smooth and welcoming. I highly recommend Ray’s Automotive for quality bodywork and excellent customer service.

Customer Service

Great, friendly people

Returned Clean

My Experience

The service was amazing and car was ready way before we expected. It was also detailed when my wife picked it up. Recommend Rays very highly!!

Likely to Recommend

Would have no issues recommending Rays to family and friends.

Repair Quality

Excellent work and car was ready earlier than we anticipated.

Customer Service

Extremely pleased with the work and updates received via text.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

It's always a pleasure doing business with Ray's Automotive thanks a million

Customer Service

My Experience

My car looks absolutely beautiful. It is obvious that your team is highly skilled and put great care into returning my car to its original state. Izzy was so helpful, kind, supportive and communicative. I couldn’t ask for a better experience with a car repair.

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Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

repair was completed in a timely manner!

Customer Service

Returned Clean

My Experience

Professional and informative/willing to answer questions. Plus, your receptionist is delightful.

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Repair Quality

Customer Service

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My Experience

Great fast

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Repair Quality

Love it

Customer Service

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My Experience

Good work

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Repair Quality

Great Job Ray's

Customer Service

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Repair Quality

Great service all the way around

Customer Service

Perfect

Likely to Recommend

Repair Quality

I really appreciate the good work you did.

Customer Service

Congratulations

Returned Clean

Likely to Recommend

I have already told family and friends about the service at Ray's as well as I followed up with my insurance company to let them know the amazing service they provide provided.

Repair Quality

Excellent service and staff!!!

Customer Service

Izzy and Tony are awesome!

Returned Clean

My Experience

Awesome job! My wife said it looks “new again.” Really appreciate the great finish, team.

My Experience

Guys did an excellent job with my Subaru. This company is very professional. I was gonna go wash it and vacuum and clean the interior after I got it. But I didn't have to cause it was done I am very happy