Ray's Automotive,Inc

5.0 (1,331reviews)
100%
1704 Baldwin St,  Waterbury,  CT  06706
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Shop AssistantSparkles

In operation 15 years.

Ray’s Automotive is a trusted, family-owned auto body repair facility proudly serving the community since 2011. We take pride in treating every vehicle and customer with the same care and respect we would extend to our own family. Our mission is to deliver an outstanding experience for both our customers and employees by fostering a professional, supportive environment built on quality, integrity, and accountability. Specializing in high-quality collision repairs, our team is equipped with the latest tools and training to service today’s most advanced vehicle technologies—including complex electronics, safety systems, and OEM repair procedures. Whether restoring structural integrity or recalibrating modern ADAS features, we are committed to precision, safety, and exceeding industry standards. At Ray’s Automotive, our pursuit of excellence drives us every day. We are proud to be recognized as one of the most reliable and forward-thinking auto body facilities in the region.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 4:00 pm
Tue 7:30 am - 4:00 pm
Wed 7:30 am - 4:00 pm
Thu 7:30 am - 4:00 pm
Fri 7:30 am - 4:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (1,331)

My Experience

GREAT JOB!!!

Likely to Recommend

Repair Quality

Very professional and did a great job

Customer Service

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Repair Quality

Everything went very well

Customer Service

It was very good service

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Repair Quality

Customer Service

My Experience

Tony is the consummate professional. Great communication, timely service and great work.

My Experience

I was Completely satisfied with the quality of work

Likely to Recommend

I would recommend Ray’s auto body to all my friends and family

Repair Quality

The work and the repairs were just beautiful could not tell anything happened

Customer Service

The service at Ray’s auto body is Very professional and the service is good very pleased with the service that I was giving.

Likely to Recommend

I am not sure about the costs. I might have shopped around more if not for my insurance coverage.

Repair Quality

Customer Service

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Repair Quality

Excellent service and communication

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

Fast,curdious,had updates on whole process,excellent customer service

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Repair Quality

Customer Service

Very good customer service,kept me informed at all time,exceptional work,will recommend their business

My Experience

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Repair Quality

Customer Service

I am very pleased with the repair work and the customer service. It was also a great relief to have the car rental arrangements made for me.

My Experience

Great fast service

Likely to Recommend

Repair Quality

We were surprised fog lights needed replacing, i guess; mostly just would've liked a warning that we'd be losing the after-market LED(?) ones. Everything else looks as expected, which is nice, and maybe we missed the fog lights on itemized repair list...

Customer Service

Tony was great.

My Experience

It was really rewarding to have a company that was very respectful from beginning to end. Work looked wonderful. I would definitely recommend this company to anybody.

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Repair Quality

Customer Service

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Definitely recommend this shop for your auto body repair. My car looks like brand new :)

Repair Quality

Customer Service

The service was great. My husband who is usually very skeptical about things did really like the work that was done with my car.

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Repair Quality

Customer Service

My Experience

Work was fast and employees were nice. I did see a very small air bubble in paint. Hoping it won’t chip

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Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

Car looks better than new. The staff was courteous and helpful. We were able to drop off the rental car right at their shop which saved us multiple trips back and forth. Delivery and job completion was ahead of schedule. Thank you to all at Ray's automotive for a job well done. Rob B.

My Experience

I appreciated the help with the rental agency.

Likely to Recommend

Repair Quality

I especially appreciated the cleaning they did inside and out! Very nice surprise!

Customer Service