Rays Collision Services

4.9 (2,155reviews)
97%
2069 Wildwood Dr.,  Saint Augustine,  FL  32086

In operation 47 years, 18 years at this location.

Rays Collision Services has been serving St.Augustine for over 40 years.We repair all makes and models of cars and trucks. Rays also works with all Insurance Companys.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,155)

Customers say
Overall Customer Satisfaction
Customers consistently praise Rays Collision for outstanding repair quality, with many noting their vehicles looked brand new or better than before the damage. The shop receives high marks for professionalism, transparency, and a customer-first approach. Staff members are frequently commended for going above and beyond, handling insurance complexities on behalf of customers, and making the repair process seamless. Communication and regular updates are highlighted as key strengths by the majority of reviewers. Several customers noted vehicles were returned cleaner than when dropped off, and many are repeat customers who trust the shop implicitly. A small number of customers noted delays, primarily attributed to parts availability or insurance approvals, and a few mentioned wishing for more proactive communication updates. These improvement points reflect direct customer observations and do not detract from the overwhelmingly positive sentiment toward the shops craftsmanship and dedication to customer satisfaction.
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"The most professionally managed collision center I have ever experienced in my 60+ years of driving!!!"
"... delivering high quality body repair to my vehicle. My car looks brand new with minimal time out of service. Great job to everyone involved with this process." Read more
"... one of my cars and its the only place I will go to. They do an amazing job and my cars have looked perfect when they are done. Great work, great service and great people!" Read more
"... highly recommend Rays Auto Collision. They did an excellent job on my vehicle and kept me informed throughout the entire process. Great communication, professional service, and quality ..." Read more
"... the repairs took 2X the original quoted time frame, the workmanship was subpar. We can definitely noticed that corners were cut to complete the work. The truck was delivered with ..." Read more

My Experience

Victor told me from the first day that they would make it right. Victor and all the staff at Ray’s do what they say and I am satisfied with the work. They have taken care of all my needs for several years now and I highly recommend them.

Likely to Recommend

I do recommend Ray’s to all my friends and family.

Repair Quality

Thanks again for the quality work on my truck.

Customer Service

Returned Clean

My Experience

My Experience

Ray’s is the best! Great hometown business and the employees are very pleasant and want only the best for you!

Likely to Recommend

Good local people and business

Repair Quality

Rays was great! Local business and great people

Customer Service

Victor was excellent in keeping informed about my car

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Exceptional service!

Likely to Recommend

Repair Quality

Excellent customer service

Customer Service

Returned Clean

My Experience

Excellent service!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Ray’s is not the least expensive shop in the area, but very professional with high quality service.

Repair Quality

I am very satisfied with the repairs on the truck, paint blended very well with existing, you would never know the truck was damaged. when Victor informed me of the lifetime warranty on the repairs, I was very pleasantly surprised.

Customer Service

Very prompt and professional service.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great customer service. Their employees are courteous, informative, and helpful with the process of delivering high quality body repair to my vehicle. My car looks brand new with minimal time out of service. Great job to everyone involved with this process.

Customer Service

Returned Clean

Likely to Recommend

Always

Repair Quality

The Best Customer Experience Ever!!

Customer Service

The Best

Returned Clean

Likely to Recommend

Repair Quality

I was very impressed with the professional service I received at Ray’s in particular the two technicians Kevin and TJ I would recommend them again. The paint job on the company truck turned out perfect thank you again for your time and attention to detail and professionalism. ’s Sand & Septic

Customer Service

Returned Clean

My Experience

Ray’s collision was a pleasant surprise in a time of uncertainty. someone backed into my car in a parking lot. Victor was pleasant, professional, and knowledgeable. I would recommend Ray’s Collision to anyone that wants to be completely satisfied on their first visit. Thank you Ray’s Collision for making this experience easy from start to finish.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Staff had fantastic communication with updates on my vehicle and their work was very impressive and looked like it was from the factory.

Customer Service

Returned Clean

My Experience

Communication from the very first phone call was friendly, precise, and thorough! Along with the collision job completed in a very timely fashion! We are very pleased we chose Ray’s Collision.

My Experience

Always a good experience at Ray's

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Victor was great!! He was very helpful and dealt with the problematic insurance adjuster. Rays collision came highly recommended by Dawn from Ford. Highly recommend them myself.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean