Gerber Collision & Glass - St._Augustine/Dobbs Rd.

4.9 (3,768reviews)

98%

(904) 615-8170

1700 Dobbs Rd, St Augustine, FL 32084

98%

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1700 Dobbs Rd
St Augustine, FL 32084

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About Gerber Collision & Glass - St._Augustine/Dobbs Rd.

See Photos

1700 Dobbs Rd
St Augustine, FL 32084

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 85 years, 9 years at this location.

Gerber Collision & Glass - St Augustine offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Acura

Chrysler

Dodge

Fiat

Honda

Hyundai

I-Car

Jeep

Kia

Nissan

Ram

Call

Website

Reviews (3,768)

Sort By:
Newest
Rating

3,303 Customers Rated

5 Stars

81.1% Complete

(3056)
4 Stars

3.8% Complete

(142)
3 Stars

0.8% Complete

(32)
2 Stars

0.7% Complete

(27)
1 Star

0.3% Complete

(10)
< 1 Star

1% Complete

(36)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its outstanding service quality, professional workmanship, and excellent communication. Many highlight that repairs were completed ahead of schedule, with vehicles returned looking brand new. The team is frequently commended for being friendly, knowledgeable, and attentive, making the repair process smooth and stress-free. Proactive text updates throughout the repair process are a standout feature appreciated by many customers. A few customers noted occasional delays due to parts availability, and isolated concerns around incomplete repairs or minor post-repair issues were mentioned directly in their feedback. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop.

Select to learn more

Service Quality
Timeliness
Communication

"... entire team was incredibly friendly and helpful. They even got my car finished early and it looked like new again. I definitely will take it back to Gerber, if or when ..." Read more

"Excellent work! Didn't even look like it was in an accident."

"Customer service was excellent. Very professional shop, paint match was outstanding."

"... impeccable! Professional staff, courteous, and friendly. My car looks brand new! Excellent workmanship and done in such a timely manner!!!" Read more

"... process, we were kept informed from start to finish. The professionalism and workmanship of the entire Gerber Team is something they should be proud of. GREAT JOB, ..." Read more

"It was ready before the due date!"

"The van was ready a few days before expected."

"Was not official told an expected finish date but received completed job in 36 hrs. Can't beat that!"

"There was a significant delay because of ordering parts. It happens"

"Just took longer tan than expected. Satisfied with job"

"Each step was communicated to me and the other party involved the entire way. I was assured that they were working ..." Read more

"Over-communicating the entire time! Which was great."

"Great communication skills and even better repairs"

"They did excellent work repairing my car. I was updated with texts about the progress. The paint matches well and it was complete ahead ..." Read more

"... a lot of delay in the completion of the repairs - a communication issue or training issue that needs to be resolved asap! Too many mistakes - due to incomplete work ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... entire team was incredibly friendly and helpful. They even got my car finished early and it looked like new again. I definitely will take it back to Gerber, if or when ..." Read more

"Excellent work! Didn't even look like it was in an accident."

"Customer service was excellent. Very professional shop, paint match was outstanding."

"... impeccable! Professional staff, courteous, and friendly. My car looks brand new! Excellent workmanship and done in such a timely manner!!!" Read more

"... process, we were kept informed from start to finish. The professionalism and workmanship of the entire Gerber Team is something they should be proud of. GREAT JOB, ..." Read more

"It was ready before the due date!"

"The van was ready a few days before expected."

"Was not official told an expected finish date but received completed job in 36 hrs. Can't beat that!"

"There was a significant delay because of ordering parts. It happens"

"Just took longer tan than expected. Satisfied with job"

"Each step was communicated to me and the other party involved the entire way. I was assured that they were working ..." Read more

"Over-communicating the entire time! Which was great."

"Great communication skills and even better repairs"

"They did excellent work repairing my car. I was updated with texts about the progress. The paint matches well and it was complete ahead ..." Read more

"... a lot of delay in the completion of the repairs - a communication issue or training issue that needs to be resolved asap! Too many mistakes - due to incomplete work ..." Read more

Christian (Volkswagen owner) reviewed 9/21/26

Catherine (Hyundai owner) reviewed 9/21/26

Gail (Toyota owner) reviewed 9/21/26

Thanks very much. You guys did a great job.

Thanks. Always do excellent job!

Angela (Ford owner) reviewed 9/18/26

Russell (Honda owner) reviewed 9/18/26

Tara (Lexus owner) reviewed 9/17/26

Russ was very professional and communication was fantastic

Gary (Hyundai owner) reviewed 9/11/26

Good job I love how my vehicle looks and the whole staff did a amazing job, I will always recommend any one of your customers to choose qieco. Again Thank you so very much. Mr.& Mrs Gary and Sharon

We loves the beautiful job that you guys did ,and we are soo happy. I like the way you do your job. Again Thank you Mrs Sharon and Gary .

So much a wonderful job.

Grace (Kia owner) reviewed 9/10/26

Richard (Honda owner) reviewed 9/10/26

Great job as well as friendly and welcoming. atmosphere

Great job.

Natika (Nissan owner) reviewed 9/10/26

Completely professional, excellent work!

Cynthia (Nissan owner) reviewed 9/7/26

Very satisfied. Kept us updated throughout the whole process. Russ was very friendly and answered all of our questions.

Everything was smooth from start to finish. Russ kept us informed with every step letting us know how everything was going until the very end when we picked up our car. We are highly satisfied with the service we received!

Ron (BMW owner) reviewed 9/1/26

Christen (Nissan owner) reviewed 8/31/26

Very courteous and helpful. I did have a problem with a part of the fender separating, but took it back and they fixed it right away, so I was very happy overall with the service and the quality of the repair.

Carolyn (Porsche owner) reviewed 8/31/26

Always professional and quality work

Robert (Honda owner) reviewed 8/31/26

Emily (Ford owner) reviewed 8/31/26

Matthew (Chevrolet owner) reviewed 8/31/26

Sarah (Chevrolet owner) reviewed 8/31/26

Everything is done by the day I was promised my truck came out absolutely beautiful thank you guys for the great job

Ruth (Volkswagen owner) reviewed 8/28/26

Car looks great- was kept appraised of what was happening- done ahead of schedule

Very helpful

Sidney (Toyota owner) reviewed 8/27/26

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You have the right to choose where to fix your vehicle. Your auto insurance company cannot require you to go to a particular auto body repair facility.

Gerber Collision & Glass - St._Augustine/Dobbs Rd.

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Gerber Collision & Glass - St._Augustine/Dobbs Rd.

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (3,768)

3,303 Customers Rated

Likely to Recommend - 4.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 3.5/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 4.5/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?