Gerber Collision & Glass - St._Augustine/Dobbs Rd.

4.9 (3,726reviews)
98%
1700 Dobbs Rd,  St Augustine,  FL  32084

In operation 85 years, 9 years at this location.

Gerber Collision & Glass - St Augustine offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Honda
Hyundai
I-Car
Jeep
Kia
Nissan
Ram

Reviews (3,726)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional service quality, with many highlighting excellent workmanship that makes vehicles look brand new. Communication stands out as a major strength, with customers appreciating regular text updates and proactive information sharing throughout the repair process. The team receives high marks for professionalism, friendliness, and going above and beyond expectations. Timeliness is another key positive, with many repairs completed ahead of schedule. Customers frequently mention the seamless rental car coordination and stress-free experience. The lifetime warranty and attention to detail are valued features. Some improvement opportunities mentioned include occasional delays due to parts availability and ensuring all vehicle systems are properly reconnected after repairs.
Select to learn more
"Employees were very professional and the work was excellent."
"What a wonderful group of professionals!"
"I received excellent precision repairs in a very timely manner . And the Customer Service representatives were experienced, ..." Read more
"Excellent work. I will not use any other repair shop. Ive used 2 others here in St Augustine and it was ..." Read more
"The entire team was incredibly friendly and helpful. They even got my car finished early and it looked ..." Read more
"It was ready before the due date!"
"It was done right on time, if not a day early!"
"My car was finished earlier than expected, which was such a treat. It's nice to know that some shops value both their ..." Read more
"It was completed before they needed too"
"There was a significant delay because of ordering parts. It happens"
"Plenty of communication."
"Over-communicating the entire time! Which was great."
"Got regularly text messages, so that was nice"
"I received just the right amount of updates via text!"
"Great job w the text and phone communication."

My Experience

Needing car damage repair can be a frustrating experience. But at Gerber it is easy and efficient. Everyone was helpful and pleasant. I was kept informed and the repair was finished early. Thank you.

My Experience

Likely to Recommend

Repair Quality

Russ and JW are fantastic. Great communication. Flexible Nd pleasant. Very impressed

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

I couldn’t have asked for better service. It all went so well. I’m grateful.

Likely to Recommend

Repair Quality

It was so easy dealing with Gerber Auto; they kept me informed. I recommend you use them if the need arises.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great job! Very timely manner! Highly recommend.

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

The whole experience was quite pleasant. The office runs so smoothly and everybody is just so attentive to their jobs and people that they’re serving.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Chad made the process smooth & easy!

My Experience

I appreciate the HIGH Quality the Gerber's team showed fixing my car and getting it back to me. It was absolutely Great.

Likely to Recommend

Repair Quality

I was totally satisfied with the workmanship on my car. I was very impressed. And also they kept me informed as the work progressed. Very satisfied with the company.

Customer Service

My Experience

Fast,friendly and professional service.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

This is the quickest and most pain-free collision repair I have ever had done. Fast, efficient, even had Enterprise drop off a vehicle and pick it back up from me at the repair location.

Customer Service

My Experience

Great experience- very easy, great communication, easy rental car swapping, everything seems great with the car.

My Experience

Customer service was excellent. Very professional shop, paint match was outstanding.