Rays Collision Services

4.9 (2,179reviews)
97%
2069 Wildwood Dr.,  Saint Augustine,  FL  32086

In operation 47 years, 18 years at this location.

Rays Collision Services has been serving St.Augustine for over 40 years.We repair all makes and models of cars and trucks. Rays also works with all Insurance Companys.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,179)

Customers say
Overall Customer Satisfaction
Customers consistently praise Rays Collision for exceptional service quality, professional staff, and outstanding repair work. Many highlight seamless communication, with regular updates throughout the repair process, and commend the team for handling insurance coordination effortlessly. Repairs are frequently described as flawless, with vehicles returned looking brand new. Timeliness is largely appreciated, though some customers noted delays due to parts availability or insurance processing - factors often outside the shop s control. A few customers mentioned minor follow-up issues, such as misaligned parts or unreturned calls, reflecting areas where customers felt communication could be improved. Overall, the overwhelming majority of customers express high satisfaction and willingness to recommend Rays Collision, with many noting it as their go-to repair shop for years.
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"... was kept up to date without having to reach out. My expectations were exceeded by communication, timeliness and the work that was done. I will continue to recommend ..." Read more
"I have used Rays Collision twice now. Both times they showed excellence during the entire process. I would highly recommend them!"
"An aftermarket fender was installed and it doesnt fit tight causing gaps in the seem for the bumper cover. The ..." Read more
"The most professionally managed collision center I have ever experienced in my 60+ years of driving!!!"
"I experienced an honest upfront estimate. Everything was explained well and to my satisfaction with regard to parts and labor ..." Read more

My Experience

Excellent repair, and superior customer service Victor is great

Likely to Recommend

Repair Quality

Excellent service, excellent job thank you

Customer Service

Great service

Returned Clean

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They are my first choice in auto body work.

Repair Quality

Excellent work quality and professional in every way .

Customer Service

Returned Clean

My Experience

Car looks wonderful. Pricey but good work

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Great job. Very professional.

Customer Service

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Repair Quality

No complaints

Customer Service

No complaints

Returned Clean

My Experience

Victor explained everything very thoroughly and turnaround time was perfect. My new carbon fiber hood is now UV protected for life. Thank you!

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Did a great job. I would use them again. Hopefully never need them again.

Customer Service

Always good with keeping me updated

Returned Clean

My Experience

Thanks for all the help

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Victor and the team at Ray's are the best collision team in St. Augustine. They walked us through each step and kept us up to date regularly as they worked with our insurance to get our vehicle fixed.

Customer Service

Returned Clean

Likely to Recommend

100%

Repair Quality

I have used Ray’s twice. My truck took a week longer than expected due to a part. I was kept up to date without having to reach out. My expectations were exceeded by communication, timeliness and the work that was done. I will continue to recommend Ray’s team. Everyone I dealt with has been informative and prompt in response. Theu are straight shooters and deliver on their commitments!

Customer Service

Returned Clean

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Repair Quality

great job, service and pleasant , accommodating staff. very satisfied.

Customer Service

Returned Clean

My Experience

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Repair Quality

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Repair Quality

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Returned Clean

My Experience

The truck looks great! Thank you for the outstanding work.

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Repair Quality

Ray’s did an outstanding job repairing my vehicle. I highly recommend them for any and all auto paint and body work.

Customer Service

Returned Clean

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Repair Quality

Very happy and would recommend Ray’s. If you offered a “portal” so I could see how my vehicle is progressing with some pics and descriptions I would give a 10

Customer Service

Returned Clean

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Repair Quality

Great work done professionally on time no drama involved

Customer Service

Was able to get my vehicle in immediately and completed the work on time.

Returned Clean