Rays Collision Services
In operation 47 years, 18 years at this location.
Rays Collision Services has been serving St.Augustine for over 40 years.We repair all makes and models of cars and trucks. Rays also works with all Insurance Companys.
- Free Estimates
- Insurance Company Assistance
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kevin kept me informed on the progress of the repairs. Upon receiving the truck, I was very happy with the results. I would recommend Rays to anyone and Kevin seemed to take genuine interest in the repairs.
Customer Service - 5.0/5.0 -
Ray’s did a great job on my truck. Kevin kept me updated and showed a genuine interest in the repairs. I would recommend Rays without hesitation.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
I wasnt expecting it to take 10 days, but other then that the repairs were great. Victor did a good job.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very customer oriented
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Victor was very helpful during this process. He made sure I was aware of everything going on every step of the way. 10/10 would recommend! Thank you so much, again Victor.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I have been taking my vehicles to Ray’s for 40+ years and have always been very satisfied with the results and very friendly staff. Always done right the first time.
Customer Service - 5.0/5.0 -
The best
Returned Clean
Likely to Recommend - 5.0/5.0 -
Would recommend to everyone
Repair Quality - 5.0/5.0 -
Service was great. Very courteous and professional. The work was completed ahead of time and kept me informed of progress. Woiuld strongly recommend to anyone.
Customer Service - 5.0/5.0 -
Very courteous and listened to concerns.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would not go anywhere else now.
Repair Quality - 5.0/5.0 -
Fantastic experience getting my car repaired!!! My insurance company, Progressive , complimented their work. Even passed my son’s inspection, which is hard to do.
Customer Service - 5.0/5.0 -
Best repair work ever. Compliments from my Progressive insurance company on their work and customer service. Even passed my son’s inspection with approvals.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
everyone was beyond polite and helpful.
Customer Service - 5.0/5.0 -
Again, everyone went above and beyond to keep myself and my husband aware of the repair status.
Returned Clean
My Experience - 5.0/5.0 -
I know it's very hard to paint black but I was very impressed with the quality of the paint work. Any time I spoke with anyone at Ray's, they were very friendly and helpful. Victor was my main contact for my repair and he did an excellent job explaining what was going to be completed and updating me on same.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My insurance was handled by Victor who was very helpful, understanding, & a man of his word. Actually all staff i dealt with via phone or visit were very customer service oriented. It was nice to be treated so well. A+
Likely to Recommend - 5.0/5.0 -
That's how I found Ray's!! Two good friends knew of Ray's.
Repair Quality - 5.0/5.0 -
Victor & the entire crew at Ray's were wonderful to deal with in such a harrowing situation. He provided updates, info on what had to be done, & the car LOOKS AMAZING!! Thank y'all so very much!!
Customer Service - 5.0/5.0 -
Victor & the entire crew at Ray's were wonderful to deal with in such a harrowing situation. He provided updates, info on what had to be done, & the car LOOKS AMAZING!! Thank y'all so very much!!
Returned Clean
My Experience - 5.0/5.0 -
The team at Rays has been amazing. Victor Higbee has been an incredible project manager keeping me updated on progress and working with the insurance company! The vehicle looks great and I can’t thank the Rays team enough for the level of professionalism and customer service!
My Experience - 5.0/5.0 -
Here’s a short review you can use: I highly recommend Ray’s! They were incredibly caring, professional, and understanding while helping navigate a complex situation between the rental company and my insurance. The entire process was smooth, and my car looks brand new again. Excellent service from start to finish!
My Experience - 5.0/5.0 -
Victor was very helpful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Victor was very helpful. I would recommend it to anyone. Definitely a 10.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great working with TJ
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Good job very neat work..
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
The work done was very satisfactory, however, it took way too long to complete.