Rays Collision Services
In operation 47 years, 18 years at this location.
Rays Collision Services has been serving St.Augustine for over 40 years.We repair all makes and models of cars and trucks. Rays also works with all Insurance Companys.
- Free Estimates
- Insurance Company Assistance
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Absolutely!
Repair Quality - 5.0/5.0 -
Exceede all expectations.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Awesome job! Victor and his team were fantastic!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great job by Victor and his crew!!
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
You guys are the best. Victor made sure I was informed with updates during the process. So thankful for everything.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very happy with my repair. They did an excellent job. Victor was so great to work with. I will definitely use them in the future and will recommend to my family and friends.
Customer Service - 5.0/5.0 -
Victor was amazing.
My Experience - 5.0/5.0 -
Victor and Gavett handled the repair knowledgeably and professionally. An excellent experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Victor and Garret were knowledgeable and. Professional. Well done
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Ray's did a excellent job with the repairs and right on with their estimate. The time to complete was a little longer than expected and communication on progress of the repairs could have been more proactive. I will definitely use them again and recommend to anyone needing their services.
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
While I contemplated a 9 due to the length of time it took, the Ray's team did such a fantastic job on the painted parts, it overcame my concern of the delay in completion.
Customer Service - 5.0/5.0 -
TJ is just the best.
Returned Clean
Likely to Recommend - 5.0/5.0 -
If you have any repair needs, Rays is the place to go.
Repair Quality - 5.0/5.0 -
Rays Collision Service did a fantastic repair. They went above and beyond.
Customer Service - 5.0/5.0 -
They always kept us up to date on repairs and answered all our questions.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Top quality work down done in a very timely manner. Victor was great help and answered any questions I had about timing and costs.
Customer Service - 5.0/5.0 -
Top quality work down done in a very timely manner. Victor was great help and answered any questions I had about timing and costs.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Victor was great and so helpful throughout the entire process!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quality Work
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 3.5/5.0 -
Repairs was lengthy, even I dropped off the vehicle I was told that on Monday the vehicle would be disassembled. Vehicle dropped off Friday and not disassembled for over a week. Vehicle returned with scratches on the head lights and on the bumper below new or refurbished headlights. Trash ands cell phone charger left in the car that wasn’t there before.
Customer Service - 2.5/5.0 -
Never received any updates until I called. I was told by insurance that the business would keep me updated which never happened until the last week. 6th week
Returned Clean
My Experience - 5.0/5.0 -
Rays did an execellent job on repairing our Honda. It was a pleasure to work with Victor. He explained the process and followed through making sure we were throughly satisfied. Ray’s Collision has a great crew there!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied. Execellent repair. Victor did a wonderful job in making sure we were pleased with the outcome. Didn’t get to meet with staff in the shop area but they have to be the best in repairing vehicles because our Honda is perfect. Thanks again Ray’s Collision.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 2.5/5.0 -
The person assigned to our repair initially was great with communication, but after Ray's received the payments from my insurance company communication went downhill. We were told several times the car would be ready, the car wasn't ready. I asked to receive phone calls in regards to being able to pick up the car, was told I would get it and never did.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything looks great!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service