Rays Collision Services
In operation 47 years, 18 years at this location.
Rays Collision Services has been serving St.Augustine for over 40 years.We repair all makes and models of cars and trucks. Rays also works with all Insurance Companys.
- Free Estimates
- Insurance Company Assistance
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Highly recommended
Repair Quality - 5.0/5.0 -
Great service, fast turn around, and excellent paint matching skills. All around great job, and support knowledgeable team. Highly recommended.
Customer Service - 5.0/5.0 -
Awesome team.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied with the overall service.
Customer Service - 5.0/5.0 -
Very satisfied with all service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The paint and bodywork is second to none. The customer service is awesome as well. Thank you Boe and TJ. My truck was done ahead of schedule and right on budget. I couldn't be more pleased.
Customer Service - 5.0/5.0 -
Thank you for your assistance TJ.
Returned Clean
Likely to Recommend - 5.0/5.0 -
The entire process was amazing. They did everything from beginning to end. TJ had everything processed and done quickly. Customer service was top notch. Highly recommend Ray’s collision center for any of your car needs. They went above and beyond. Thanks Ray’s Tire Collision.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone at Rays was very kind, thoughtful, and very professional. Nice to see a great group of people working together to make a very happily satisfied and confident customer that their car can not only be repaired correctly but most importantly feeling that their car is safe enough to drive after a dramatic experience like a car accident. It not only enabled me to feel safe above Tt driving again but it helped me to build trust again. Thank you all!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service, great communication and trustworthy repair job.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I recently had the pleasure of bringing my car into Ray's Collision for repair, and I could not be happier with the outcome. The staff at Ray's was not only incredibly nice and welcoming, but they also went above and beyond to keep me informed every step of the way. It was such a relief to know that my car was in good hands, and the end result exceeded my expectations. I highly recommend Ray's Collision to anyone in need of top-notch car repair services. Thank you, Ray's Collision, for your outstanding work and excellent customer service!" A BIG SHOUT OUT TO ….. TJ, KEVIN, VICTOR, JOHN & TORY
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything when as I expected
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Happy with the services Ray's provided. Would use there services again.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Auto body repair was great. It took a little longer than anticipated. Overall I am very satisfied with the results. Victor and team were very professional and kept me up to date during the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
High quality service, delivered promptly and professionally, and at a fair price.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great to deal with, John was excellent and courteous answered all my questions and worked very hard to get my truck finished, and deal with the insurance company
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were easy to talk to courteous to work with and made aggravation with insurance companies a lot less by dealing with it
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Most definitely
Repair Quality - 5.0/5.0 -
Victor was excellent. Looks like a wonderful job was done. Thank you very much
Customer Service - 5.0/5.0 -
Definitely
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Tj is AWESOME!!!!Our initial meeting he explained the process. He ensured insurance company stayed on track and contacted me to give updates throughout the process. Thank you thank Tj for getting my car together. Mrs.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
John gave me an update every week even while at a stand still waiting on parts. I've since it was taken for brakes ive had 2 professionals talked about the perfection of work done making it look like it had never been in an accident. The rave on the paint job of not been able to tell where the new paint & original paint blend. I would recommend to anyone Rays collision can't be matched for professionalism & perfection in the work done.
Likely to Recommend - 5.0/5.0 -
Everyone should go here
Repair Quality - 5.0/5.0 -
Such wonderful and knowledgeable people. TJ is the best, he took care of everything and kept me calm when insurance people were butts. Highly recommend them to everyone
Customer Service - 5.0/5.0 -
Best people around. TJ is a godsend. Kept me calm and helped me all the way. Highly recommend them to everyone
Returned Clean
My Experience - 5.0/5.0 -
Victor was a pleasure to work with in getting my truck repaired! It looked brand new when I picked it up and the work was flawless. Victor made sure to keep me informed of the status during the process. He also went above and beyond by making sure I was picked up to get my rental car and also took care of getting it returned when I came to pick up my truck. Thank you so much for such great service!
My Experience - 5.0/5.0 -
Getting into a wreck and the repair process is obviously not fun. However, I have to say I had a Good Experience at Ray’s Collision in St Augustine. Victor was my advisor and I was very happy with the service and professionalism. He was responsive and either answered my calls and questions immediately or called me back in a timely manner. I would highly recommend using Ray’s if you need body work done to your vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0 -
Not sure... The quality of work seemed adequate. However, 6 weeks for a tail gate replacement seems a bit much. I suspect the shop needs to hire additional qualified techs and is struggling to keep up with their current backlog. Had we received a realistic estimate of the time the repair would take, we might have gone somewhere else. All of the above being said, Victor is enjoyable to work with and has always gone more than the extra mile for us. Our main dissatisfaction is with the amount of time it took to complete repairs, lack of upfront communication about it and seeming needless delays. We spent $2,000 plus on a rental car for a repair that could have likely been completed in half the time. Thank you for asking!
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
There appeared to be unnecessary delays in our repair (a tail gate replacement-6 weeks).