Rays Collision Services
In operation 47 years, 18 years at this location.
Rays Collision Services has been serving St.Augustine for over 40 years.We repair all makes and models of cars and trucks. Rays also works with all Insurance Companys.
- Free Estimates
- Insurance Company Assistance
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was great, an absolutely stellar experience.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service. Caring, professional staff. TJ and Victor are great to work with. Honest, efficient and personable. They ensure work is completed correctly and on time. I give Ray's my highest recommendation.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Already have
Repair Quality - 5.0/5.0 -
We have dealt with Rays several times over the years with TJ helping us.The work was always excellent and TJ has helped us out several times we were in a bind. So when our car was hit and Geico was taking care of getting our car repaired they surprised us and had us lined up with Gerber. So I immediately called and insisted that I wanted the work to be done at Ray’s. I called TJ and explained what was going on and he got with Geico’s adjuster and the car turned out great. Thanks again to TJ
Customer Service - 5.0/5.0 -
Already addressed in previous 👍
My Experience - 5.0/5.0 -
As always, you guys are awesome. Keep up the excellent work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Recommend to me and I would recommend as well !!
Repair Quality - 5.0/5.0 -
Great people - great work !!
Customer Service - 5.0/5.0 -
Great
Returned Clean
My Experience - 5.0/5.0 -
very professional work,looks brand new
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
my truck looks like nothing ever happened
Customer Service - 5.0/5.0 -
Very professional
Returned Clean
My Experience - 5.0/5.0 -
Great company to work with I trust them to repair any vehicle I have owned. John particularly stands out. He provided the best service that could be expected.
Likely to Recommend - 5.0/5.0 -
If asked, I have always referred to Ray’s for their excellent service and quality of work
Repair Quality - 5.0/5.0 -
I have used Ray’s three times. Each time they provided excellent workmanship on the repairs. John, the service writer that handled these repairs is great. He keeps you informed with what’s going on concerning your vehicle repairs, both good and bad. He is a credit to the companies reputation. .
Customer Service - 5.0/5.0 -
Excellent service
Returned Clean
My Experience - 0.0/5.0 -
We received minimal communication through the process on a job that shouldn’t have taken 30 days. We paid a premium price based on comparable estimate but didn’t receive the quality of service you are know for.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0 -
I didn’t get my car repaired; it was totaled But I had my car towed there and a sweet man named Keith helped my sister and me He Dave us cold water to drink Very helpful
Customer Service - 4.5/5.0 -
I almost missed the tow truck hauling my car away, so I would have liked a heads up on that
Returned Clean
My Experience - 5.0/5.0 -
I’ve used Ray’s before and had excellent results. This time was the same as before and I would only use Ray’s going forward. Great job guys!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I needed some bodywork on my Jeep and had used Ray’s collision service in the past. The work required repainting a section of wheel well molding scraped by another car. Victor and his team did an excellent job repairing and matching the color, looks great! Rex
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
The car was in the shop for over a month and when I got the car back the air pressure light came on meaning that a tire sensor was damaged during accident and was not fixed correctly.
Customer Service - 3.5/5.0 -
I was left waiting on a few phone calls to get update when I was told I would receive a call on that specific day.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
A perfect 10…thanks TJ
Customer Service - 5.0/5.0 -
A perfect 10
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have already done so
Repair Quality - 5.0/5.0 -
Customer service was wonderful. JT was great.
Customer Service - 5.0/5.0 -
Excellent work and service.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I can’t tell where the damage was. It’s perfect!
Customer Service - 5.0/5.0 -
Victor was amazing! He explained the repair to me in simple terms and put my mind at ease. He kept in contact with while the work was being completed. He’s the best.
Returned Clean
My Experience - 0.0/5.0 -
I have a 2005 Toyota Highlander. My Bluetooth speaker was left in the cigarette lighter port and my lights were left on for who knows how long. I just purchased a new battery right before this accident and I am worried it is drained already. It was a $200 and if my battery dies, I will be asking Ray’s Collision to replace my battery if it goes bad anytime soon. My car was also very dirty inside and outside when I picked it up. It was never cleaned. My bumper looks strange to me. It comes down to a point in the center and is not as nice as the original that was there. Looks cheap. I am not sure that the back up cameras work at all. They only seem to beep once when I put the car into reverse, but are not beeping when I am close to things. I am pretty Unsatisfied. This is not the service I expected from Rays.
Likely to Recommend - 2.5/5.0 -
My car is a 2005 and it has automatic lights but you must put them on that setting. When I picked up my car the lights were on and my Bluetooth transmitter was in the cigarette lighter. Both of these things would run the battery. I just purchased a new battery right before this fender bender for $200. If for some reason my battery dies I will be asking Ray’s to pay for a new battery.