Rays Collision Services
In operation 47 years, 18 years at this location.
Rays Collision Services has been serving St.Augustine for over 40 years.We repair all makes and models of cars and trucks. Rays also works with all Insurance Companys.
- Free Estimates
- Insurance Company Assistance
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job. It looks like it never happened.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good job guys!!!!!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
So happy with the repair work done on my car…
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
TJ was awesome
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Extremely satisfied with the teams quality workmanship, and professionalism
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Ray's Collision did a great job in making the necessary repairs and kept me informed the entire way.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Yess! I had the best experience, Victor is the best! I will always recommend Rays! Thank you so much!
My Experience - 5.0/5.0 -
Everyone did an excellent job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
TJ was awesome. Went above and beyond.
Returned Clean
My Experience - 5.0/5.0 -
Best ever!! Employees treat you as if you are family. Their work is perfect.
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
Seems like it took a long time to complete this repair. Once it was fixed (after a couple of false calls to pick up) when I did pick up car three alarm lights went blinking on the dashboard. I did immediately return and they kept car for four additional days and I was cleared to pick up vehicle. So far, car seems to be running well. Staff was attentive but follow up service could have been smoother.
Customer Service - 3.5/5.0 -
See previous comments
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
I am happy with the work performed. I thought all the rubber weather stripping around the doors was supposed to be replaced. Not only one on each side and the window track. I must have misunderstood when I mentioned the wind noise and replacing all the weather strip.
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Doing business with Rays Collision was a real pleasure. They are real professionals. Victor assured me from the beginning that I would be pleased with the results. Victor kept me up to date on the progress every step of the way. Thanks to all of the staff.
Likely to Recommend - 5.0/5.0 -
I will recommend Rays to all friends and family.
Repair Quality - 5.0/5.0 -
Victor and all the staff At Rays Collision were excellent to deal with. Victor told me from the beginning that the repairs would be done the right way and they would make sure that I was satisfied. I will highly recommend Rays Collision.
Customer Service - 5.0/5.0 -
Great customer service from start to finish. Victor kept me informed of the progress often.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great quality of work. Good communication with the staff as to progress of repairs.
Customer Service - 5.0/5.0 -
John was very good at communicating the progress of the repair during the time of the repair
Returned Clean
My Experience - 5.0/5.0 -
Ray's was very easy to work with, very professional, quality workmanship. John Hunter was is the Best.
My Experience - 5.0/5.0 -
The entire staff was kind and courteous. Victor did an amazing job keeping me informed and up to date on the progress and what work needed to be completed. He was kind, professional, and patient with all of my questions. I never had to leave a message and wait for a call back. Victor answered every time, which seems to be unheard of nowadays! Insurance did not want to budge on specific materials and Victor did everything he could to make sure all parts that were replaced were quality materials. I believe Ray’s treats you and your car as if it was their own. Praying I don’t need any repairs in the future but if I did, Rays would be the only option.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0 -
I rated a 7 as I would definitely recommend and use your company again if I was paying out-of-pocket . if it was insurance related and had to go through the same representative at rays I would choose another company for the repairs
Repair Quality - 4.0/5.0 -
Very happy with the repairs but took quite a bit longer than expected communication from the progressive representative at rays was extremely lacking and the reason for not giving a 10 score
Customer Service - 2.5/5.0 -
TJ was great! John is reason for the 5.