Rays Collision Services
In operation 47 years, 18 years at this location.
Rays Collision Services has been serving St.Augustine for over 40 years.We repair all makes and models of cars and trucks. Rays also works with all Insurance Companys.
- Free Estimates
- Insurance Company Assistance
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Seat belts were all tangled, sun visor was mess up. Not enough sparkle inside the paint. Hood Looks to me more white. Maybe age of rest of car..still looks more white without the Hyper effect..
Likely to Recommend - 2.0/5.0 -
Probably not
Repair Quality - 3.5/5.0 -
Dealership and myself found the seats dirty, seat belt would not work and the sun visor was broke.
Customer Service - 3.5/5.0 -
Dealership and myself found the seats dirty, seat belt would not work and the sun visor was broke.
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Ray!s did excellent work, very pleased with the results! I would definitely recommend Ray!s Collision for any repairs!!
Customer Service - 5.0/5.0 -
Ray!s did excellent work, very pleased with the results! I would definitely recommend Ray!s Collision for any repairs!!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Ray’s people are friendly, accommodating and professional.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Although the car came back dirty, TJ immediately took it upon himself to clean it and prepare it right then. So grateful.
Repair Quality - 5.0/5.0 -
Great team ! TJ is a real talent
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fantastic!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Always professional and very nice. It’s like they can’t do enough for us. Workmanship is excellent and great communication! We’ve used them for 3 accidents. Also. Great suggestion that saves us money!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Victor was wonderful and took great care of me and my car! Blessings and Merry Christmas!!
Customer Service - 4.5/5.0 -
Victor was wonderful and took great care of me and my car! Blessings and Merry Christmas!!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Working with Rays and TJ has brought working with auto body shops to a new higher level. We contacted Rays by a recommendation and after speaking with TJ, it’s was fairly evident the process was going to be as efficient as possible with high level results. It’s nice to have customer service number 1 again! Repairs turned out above expectations. A great experience from an outstanding staff, keep doing what your doing!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Nice family owned business...will use again if needed...will share with friends and family...thanks Evans Auto for the recommendations..RM
Likely to Recommend - 5.0/5.0 -
Family owned....im down with that!
Repair Quality - 5.0/5.0 -
Would have liked a military discount
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Victor went above and beyond high quality customer service! Reuben and technician staff did a great job on my repair including matching the ain’t exactly!
My Experience - 5.0/5.0 -
They did a excellent job. Looks like there wasn't any damage ever done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Honest Detailed Professional Only concern was no release of car pending insurance check coming on the mail. It seems to me that an emailed copy of check obligated them to pay OR some type of electronic transmission should be available.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Victor was great. Repair process delayed by parts and insurance . Only criticism is that I had to wait 9 days for snail mail check from insurance. I feel like email proof that check was sent should be indisputable and not a risk of non-payment. That said, I'm sure they were unpaid by lots of insurers in the past. Overall great experience
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Very professional
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Would not recommend to friends or family
Repair Quality - 0.5/5.0 -
Took 2 months to get my vehicle back and not everything was fixed that State Farm payed for.
Customer Service - 0.5/5.0 -
Slow and non responsive