Rays Collision Services

My Experience - 5.0/5.0 -

Thank you for the small sample of touch up paint!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Everyone at rays is professional, kind and caring. They also do amazing work.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I was acknowledged immediately upon entrance to the office every time I went in. Someone who knew the details on my car came and gave me an accurate update. Very pleased with the work and the service.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Great job on the repairs! Looks brand new! Plus it didn’t take as long as I expected which is a plus! It was easy communicating with Victor on the repairs and any updates. He was very kind and professional as well. Great job, thank you to all who had a part in repairing my Jeep!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great service

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

So far so good

Customer Service - 5.0/5.0 -

TJ was great

Returned Clean

Likely to Recommend - 5.0/5.0 -

Done it in the past and will do it in the future. In fact, my daughter’s’19 Expi Max has a couple dings in it and she will be calling them for an appointment

Repair Quality - 5.0/5.0 -

Our family has used Ray’s Collision exclusively for our auto body repairs. Fortunately there haven’t been any major damage events, but the damage incurred has been in conspicuous places that quality workmanship is paramount to the esthetics. Rays has delivered for us again. I would recommend Ray’s to anyone looking for quality repair work!

Customer Service - 5.0/5.0 -

TJ and everyone else we’ve dealt with at Ray’s has been super polite and professional.

Returned Clean

My Experience - 0.0/5.0 -

Not releasing the vehicle to me, known to be finished, was not acceptable as it put me in a position to be held hostage by the accounting departments of Ray's and GEICO. This was particularly irksome in that I chose Ray's from previous experience and quality of work. TJ initially, and Victor throughout, to the finish were professional and responsive and thorough as I'm sure the fine body men that worked on it were, as it looks great. I have issues with being caught in the middle of a payment situation when I was involved in neither side of the issue. David

Likely to Recommend - 1.5/5.0 -

See previous comments

Repair Quality - 2.5/5.0 -

A case of “bait and switch”. First an estimate of $1800, then Victor who claims to be an expert on “Mustangs”, reestimate at over $5500, then reduced it, then raised it again. I finally had to call after several weeks past the 3 week estimated time. Only for Victor to claim he left a message for me. ( never did). I advised him I would come that particular day to pick it up. I picked up the car and it was filthy.

Customer Service - 2.5/5.0 -

See previous summary of my experience

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very easy to work with, friendly staff, informative and responsive.

Customer Service - 5.0/5.0 -

Great information and communication

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

A job done very well- professionally and friendly. Kept me informed of progress. I love these guys!!!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Professional, friendly, efficient/ job well done. I could not be happier

Customer Service - 5.0/5.0 -

Excellent

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Returned Clean

My Experience - 5.0/5.0 -

Victor was the absolute best to work with from start to finish. He kept me informed of where he was at with the repairs and made sure I understood exactly where we were. I picked my car up and it looked brand new and was so clean.

My Experience - 5.0/5.0 -

Victor and the guys are great to work with. They know what our vehicles mean to us. Much appreciated for the repair and customer service.

My Experience - 5.0/5.0 -

Very professional work. TJ was great to work with. Each time they have repaired a vehicle the work was consistently excellent

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent service. Thanks.

Customer Service - 5.0/5.0

Returned Clean