Rays Collision Services
In operation 47 years, 18 years at this location.
Rays Collision Services has been serving St.Augustine for over 40 years.We repair all makes and models of cars and trucks. Rays also works with all Insurance Companys.
- Free Estimates
- Insurance Company Assistance
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Everyone was super helpful from start to finish. Ted and Victor did an outstanding job communicating and answering all my questions. Very professional! Highly recommend your shop to anyone who need’s your services. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Best experience Great staff
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0 -
The communication could have been better. Said the car would be done mid Aug. I had to call several times it felt like to keep the process moving. Calls to say it wasn’t going to be ready or yo keep me informed would have been nice without having to ask.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0 -
Took a little longer and cost more than expected but the service was great
Customer Service - 4.5/5.0 -
They all took good care of me and my needs
Likely to Recommend - 5.0/5.0 -
Other shops wanted to schedule the appraisal, but Rays did it on the spots
Repair Quality - 5.0/5.0 -
I liked the way Ted treated me and promptly went about the appraisal.
Customer Service - 5.0/5.0 -
Efficient but personal.
Returned Clean
My Experience - 5.0/5.0 -
My car mess was more than expected but that’s car messes. Thanks for your help with the mess
Likely to Recommend - 3.5/5.0
Repair Quality - 2.5/5.0 -
Staff was excellent. Repair job was fair(left edge of rear bumper not aligned properly).
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work … great people! I would definitely recommend Ray’s Collision to any one who wants their repair work done professionally and done right the first time.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service and timely response to questions concerning the status of your vehicle.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I've been dealing with rays for 20 years it's the first time I had any glitches
Returned Clean
Ready on Time?
No
My Experience - 5.0/5.0 -
Awesome job again guys Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Definitely a job well done. I presented them with several challenges and they met each one. Thank you to each and every employee and especially to Victor who helped me immensely.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Ted was great and car came out perfect. Thanks and will recommend
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone went out of their way to help me. I have nothing but good things to say and they got my vehicle back to me sooner than expected.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Rays did a fantastic job for me and I very much appreciate them. Highly recommend!!
Customer Service - 5.0/5.0 -
Ray’s did a fantastic job for me. I highly recommend them. They were professional and quick to return my vehicle.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
See previous comments.
Repair Quality - 0.5/5.0 -
Went to pick up truck, called them when I was going to pick up my truck, I get there and the truck wasn't ready due to a fender flare they broke. Had to get the truck the next day. Normally not a problem but the shop was 50 minutes away and I wasted a trip. The one touch window operation function wasn't working, called Victor and walked thru reprograming the switches. Noticed the Driver front speaker wasn't functioning, took door panel apart to investigate. The door panel was missing 3 out of the 9 retainer clips and the door trim cover was missing a clip. If it was just one thing I could dismiss it, but it's many little things that makes me question the quality of work. I cannot in good faith recommend them and will never go back for any future work.
Customer Service - 1.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Posted a 5 star review to Google as well, super pleased with the custom paint on my Jeep half doors, perfect match, look’s awesome!
Customer Service - 5.0/5.0 -
Ted was easy to work