Rays Collision Services

My Experience - 5.0/5.0 -

Victor is the most professional person I have had the opportunity to deal with in a very long time. Amazing service. While no one wants to deal with car repairs, Victor made this situation tolerable.

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

TJ was such great help!! He was very thorough and got the job done well! I’m very appreciative of Rays service. Very friendly and positive atmosphere!

Customer Service - 5.0/5.0 -

Service was amazing

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 4.0/5.0 -

MY repaired front bumper and absorber looks perfect. Ray's worked with my insurance company exclusively without any hassles. Only disapointment we experienced was that they were reluctant to repaint/refinish door panels and left rear side panel by the fuel door that needed to be better matched to the original color from previous body work done by others. That part of the job was not related to the accident which caused the damage to the front bumper. I was hoping to get that additional painting job/work done at my expense, however it turned out to be too costly and work that they could not guarantee. Ray's Collision Services do excellent work and I will always use their services when needed.

Customer Service - 4.5/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great service

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

My deceased hubby used Ray’s Collision years ago and the job was done to perfection. That’s why I chose RAY’S to fix my like new CR-V Touring

Repair Quality - 5.0/5.0 -

I’m still in wheelchair so I haven’t had a chance to look at my car and check it out yet. But, I will say that Ray’s Collision has very information polite employees and TJ was such a great help to me and since I’m in a wheelchair for a bit longer TJ called and asked if I would like Ray’s Collision to deliver my car to me which they did and I’m sure that they did a beautiful job. It’s in my garage and I will be able to check it out soon. Thank you for A+++ customer service Ray’s Collision in Saint Augustine, Florida Jacquelyn LeGros

Customer Service - 5.0/5.0 -

Excellent customer service. TJ that I worked with was awesome

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Everyone I spoke with was knowledgeable and professional. They did a perfect job on my rear bumper and did it within the timeframe they promised. They even let me drop my car off early in the morning when they opened and drove me to my work and when my car was finished they even dropped my car off to me at my work! Boe, Victor, and TJ went above and beyond for me and I would definitely give them a five star rating :)

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I was very satisfied with my service. John, Victor and the staff was prompt, courtesy and professional. They explained and answered all my questions in layman terms. I would high recommend Ray’s Collision.

Customer Service - 5.0/5.0 -

I was very satisfied with my service I received. John, Victor, and staff was prompt, courteous and professional. The repair was explained and all my questions were answered in layman terms that I could understand. I would high recommend Ray’s Collision,

Returned Clean

Likely to Recommend - 5.0/5.0 -

Always recommend them to coworkers and family.

Repair Quality - 5.0/5.0 -

Someone rear-ended our car and Ray's repair it as good as new. Plus detailed the inside and outside so it looks awesome

Customer Service - 5.0/5.0 -

Fast courtesy and knowledgeable.

Returned Clean

Likely to Recommend - 3.5/5.0 -

Everyone seems to be having issues with part sourcing these days

Repair Quality - 4.0/5.0 -

Too soon to judge quality of repair

Customer Service - 1.0/5.0 -

They were NOT proactive in handling the process and it appeared they were just pointing fingers at others when pressed for info.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Did a great job on the repairs.

Customer Service - 5.0/5.0 -

Did a great job on the repairs.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very nice work!

Customer Service - 4.0/5.0 -

Brought car in on Monday morning first thing. No calls all week. I finally called Friday late afternoon to find it would be ready Monday, hopefully. No call Monday. I called and car was ready Tuesday.

Returned Clean

My Experience - 5.0/5.0 -

I would like to thank the service the staff for treating me kindness respect and overall honesty they was patience with me let me know what was the outcome going to be kept me informed and ended my service with outstanding satisfaction I felt welcome when I drop my vehicle off the staff was friendly and made my car looked brand new again thank you Victor and staff I appreciate you all

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

I have been here twice for my cars being serviced and always had great experiences

Repair Quality - 5.0/5.0 -

Very satisfied

Customer Service - 5.0/5.0 -

Everyone at Ray’s was super friendly and helpful