Rays Collision Services
In operation 47 years, 18 years at this location.
Rays Collision Services has been serving St.Augustine for over 40 years.We repair all makes and models of cars and trucks. Rays also works with all Insurance Companys.
- Free Estimates
- Insurance Company Assistance
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
TJ was great. Smooth and easy process from start to finish. Could not be more pleased
Customer Service - 5.0/5.0 -
As previously described, outstanding
Returned Clean
My Experience - 5.0/5.0 -
Super pleased with the work and the professionalism. Thanks again!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Don’t hesitate, give them a call. Highly recommend Ray’s to everyone.
Repair Quality - 5.0/5.0 -
Highly recommend Ray’s Auto Collision and Repair to everyone. If you’re looking or in need of car repairs, don’t hesitate- call them. They took great care of my vehicle. Can’t say enough, how much I appreciate their attention to every small detail, professionalism and care. TJ is amazing! He called me regularly with updates on the repair process. When my vehicle was ready for pick up, TJ went over everything that was done to my vehicle and a thorough visual inspection. Not only are they professional but, very personable. My vehicle looks great! Thank you TJ and everyone at Ray’s.
Customer Service - 5.0/5.0 -
Great team at Ray’s. TJ kept me informed of the repair process throughout.
Returned Clean
My Experience - 5.0/5.0 -
Great service. The repair work was outstanding.
Likely to Recommend - 5.0/5.0 -
Best body shop around. I will definitely recommend and come back if I ever have another problem.
Repair Quality - 5.0/5.0 -
Great shop! Helpful staff and did excellent work. The vehicle looked brand new when they were finished with it. Highly recommend this business.
Customer Service - 5.0/5.0 -
The staff always answered my questions about the progress of my repair and were most helpful. Ted, my advisor did a great job.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Ray’s Collision is THE BEST
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I know A LOT of people in the area, and write reviews for businesses. Ray's will definitely get a top-notch review!
Repair Quality - 5.0/5.0 -
Great quality work!
Customer Service - 5.0/5.0 -
Excellent, relatable staff. The most important thing that most businesses don't realize is this: When I originally asked how long it would take to repair my truck, I was told two weeks. Don't you think I was elated when my truck was done in 8 days! Most companies will say 8 days and it takes 2 weeks, then the customer is pissed!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car is beautiful! Ray’s did a great job. A small spot was noted on delivery but right away Ted said it would be taken care of. I will definitely recommend Ray’s to others for their body work!
Customer Service - 5.0/5.0 -
I was treated how I would treat others. I couldn’t ask for more than that!
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Victor was fantastic
Customer Service - 5.0/5.0 -
Victor was fantastic
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
We had a very long delay which we ended up having to locate the part and provide ourselves. I felt like Rays did try to make it right by refunding this, however, due to sitting so long and no one turning on the engine the Def system got blocked and now we are in the shop again. We were pretty vocal about the delay, I was disappointed that the vehicle wasn’t taken care of while in your care.
Customer Service - 2.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Victor took care of us with respect, honesty and straight forward with discussion on our headlights. Done quicker than expected, very satisfied with work done. Great job team! Will come back in future if ever needed and would recommend!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
Not pleased with the work
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Recommend all the time
Repair Quality - 5.0/5.0 -
The best of the best
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Probably the most dissatisfying experience I’ve ever had at a body shop. The accident happened Dec. 14. I delivered it Feb. 28. I got it today. Nothing but false expectations, lousy predictions and delays. Never again. Which is what I’m telling others.
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
Ray’s couldn’t take my car in for better than two months. They had it from Feb. 28 to early June. June. Each time something was worked on, something new was discovered. Which meant more delays and more excuses. I’ve never worked with any business that operated like that. It won’t happen again.
Customer Service - 1.0/5.0 -
I already answered. When it hit “Next” all the responses disappeared. Why am I not surprised? Never again.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
After picking up the car, the driver door window would sometimes open from a closed position upon closing the door, which could be a problem when exiting the car. It only happened about 15% of the time when closing that door. The problem appears to have resolved on its own because the last 20 or so times I’ve closed the driver door with the window up, the window stayed in the closed position. In any event everyone at Ray’s looked, talked and acted professionally. They were all courteous as well. Very happy with them.
Customer Service - 5.0/5.0 -
Victor, Ted and John provided great customer service.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awsome job and price