Rays Collision Services

4.9 (2,188reviews)
97%
2069 Wildwood Dr.,  Saint Augustine,  FL  32086

In operation 47 years, 18 years at this location.

Rays Collision Services has been serving St.Augustine for over 40 years.We repair all makes and models of cars and trucks. Rays also works with all Insurance Companys.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,188)

Likely to Recommend

Repair Quality

Ted was very nice and kept us informed.

Customer Service

Same, Ted was very nice and informative

Returned Clean

Likely to Recommend

Repair Quality

I couldn't see any visible sign of damage or of the repair. It looked as good as new. Very pleased.

Customer Service

Everyone I dealt with was friendly, professional, and helpful.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Victor was very helpful, accommodating and informative.

Returned Clean

Likely to Recommend

My neighbor recommended Ray's and I will definitely do that also

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

YES! will always recommend RAYS SERVICE

Repair Quality

excellent work! repair was done like a new car paint and all. Perfect Job 5 STAR. Very efficient in keeping me updated on my repair. I highly recommend Rays Service.

Customer Service

perfect customer service

Returned Clean

Likely to Recommend

Recommend to everyone I know and most tell me they have prior business with them and are all in agreement on their superior services.

Repair Quality

Professional, friendly, and talented. Wouldn’t dream of taking my car anywhere else.

Customer Service

Best car repair service I have ever dealt with. Friendly, helpful people.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The actual repair looks good and I really appreciated you fitting me in your busy schedule. The inside of the Jeep was a mess. Dust everywhere, all my belongings were covered in dust and there were hundreds of red ants of some sort all over my Jeep outside and inside. My front floor Mats were all muddy. My expectation is that someone should have put my belongings back in the storage area and the interior was vacuumed and outside rinsed off.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Rays collision did an amazing job on the car! We would strongly recommend them!!

Repair Quality

Customer Service

Communication was not great at the beginning with Ted.

Returned Clean

Likely to Recommend

Although we did not use their repair services, they were very professional and I would recommend the business

Repair Quality

In light of the fact that our damaged vehicle was towed to Rays and eventually determined to be a total loss, and therefore no repair services were provided by Rays, all employees were very helpful and patient in assisting us with the processing of our vehicle.

Customer Service

Our damaged vehicle, which was undriveable and towed to Rays, was later determined to be a total loss and therefore provided no business from Rays. Although Rays therefore provided no collision repair services, their employees were all patient and helpful in assisting us and our insurance companies’ claims representatives in the processing of our vehicle. We very much appreciated their assistance during this incident.

Returned Clean

Likely to Recommend

Repair Quality

All is great... customer service .. timeliness... quality of job. Just not happy with my the reattachment of my emblems.. one on each side of the rear hatch not even... I had an Italian flag which was removed and reattached- but it was put on upside down.. now its a Mexican flag instead of Italian- I was told to come back and have fixed which I appreciate but I work and its been hard for me to get there- I will be back and this is minor stuff but I do want it taken care of...

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Victor made our experience a positive one. We really enjoyed his humourous personality. Thanks to all the teammates at Rays for completing the repair quicker than we expected. The entire staff was friendly, courteous and professional. Thank you Rod and Shamar

Likely to Recommend

Repair Quality

Great service. Awesome quality work.

Customer Service

Victor was awesome

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean