Rays Collision Services
In operation 47 years, 18 years at this location.
Rays Collision Services has been serving St.Augustine for over 40 years.We repair all makes and models of cars and trucks. Rays also works with all Insurance Companys.
- Free Estimates
- Insurance Company Assistance
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
This is the third repair I have had done at Ray's. The work on all three has been excellent.
Customer Service - 4.5/5.0
Returned Clean
My Experience - 0.0/5.0 -
I wish I had more information on The status of the repair. I had to call numerous times. Everyone was nice and professional. Work looks good but give me 40 days to see how the paint holds up. I would love to talk to your owner directly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
Sometimes things happen but I paid good money in very hard times to be taken card of. I don’t feel that way. Someone pays that much help them by providing a rust stop and paint to touch up spots they couldn’t afford. No.empathy or advice to care for such an investment.
Repair Quality - 2.0/5.0 -
10 days in and I still have to return for completion. In those 10 days only the hood and roof weee painted for over 2,500.00. Damage to my rubber trim and dust and debris all over the inside.
Customer Service - 1.5/5.0 -
Zero attention to the details I went over to a shop I hand picked expecting to be happy. Not the case.
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
Had scratches on the freshly painted door went over it with the representative outside I picked up the car a couple days late and gave notice the week before and the car was left outside so filthy I couldn’t even see how the job was done a little disappointed as to I’ve worked at Bozard for many years and we’ve always used you guys
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0 -
Work seemed very good. I unfortunately had a bad experience
Repair Quality - 4.0/5.0 -
Found over spray on my car. It took 7 weeks to complete due to parts issues which could have been addressed during the 2 weeks I had to wait to bring it in
Customer Service - 2.5/5.0 -
I was told multiple times I would get a call back and did not.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Were easy to desl with. Very accomodating.
Customer Service - 4.0/5.0 -
Transportation was an issue.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The guys kept me informed at all times about any changes, etc. They were wonderful. My car looks great and was done in a shorter time I thought would take. Thank you!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0 -
Did not touch up paint on the tailgate.
Customer Service - 1.5/5.0 -
Kept the vehicle a week longer then they needed causing me to pay out of pocket to cover a check they already had possession of.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Ted made the experience easy for me to get the self inflicted damage to our brand new truck repaired. The finished product looks like it never happened. Great work! Thanks guys.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Vincent is great
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a great job on my car. Pleasantly surprised when I saw it again.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
No calls to keep us in the loop of progress. When we came for pickup our vehicle was not ready and seemed like there was confusion. The gentleman that washed and cleaned our vehicle, did a good job and went over and above.
Customer Service - 4.0/5.0 -
Everyone was very friendly
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great place for auto body repair.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
Good service
Repair Quality - 5.0/5.0 -
Thanks for doing a great job on my van. Aaron
Customer Service - 5.0/5.0 -
Good communication