Rays Collision Services
In operation 47 years, 18 years at this location.
Rays Collision Services has been serving St.Augustine for over 40 years.We repair all makes and models of cars and trucks. Rays also works with all Insurance Companys.
- Free Estimates
- Insurance Company Assistance
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I needed a car on a Friday to drive to Sanford TJ made sure tha car was ready Thursday e😁😀😄
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great service. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Extremely satisfied
Customer Service - 5.0/5.0 -
Great service
Returned Clean
Likely to Recommend - 0.5/5.0 -
I was very disappointed as explained on page 1
Repair Quality - 5.0/5.0 -
The repair came out fine however I am very disappointed that they don’t check the parts for damage before I bring my drive able car in for repair. I expected to pick my car up in 10 business days. Day #9 they call to tell me a headlight is damaged and has to be reordered 4 weeks later the part came in. I have been paying for a rental car now for 6 weeks when it should have been 2. Then there was a problem with programming something and had to go to the Nissan dealer. Another week later the car is finally ready. I have now paid for a rental car for 7 weeks instead of the original plan of 2 weeks If they had checked the parts for my car when they came in then this entire fiasco could have been avoided. Therefore, I hesitate to ever use them again or even recommend them to my friends.
Customer Service - 2.0/5.0 -
See comments on page 1
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Victor was a huge help to be there answered all my questions and called me back in a timely matter
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
1. You lost our initial reservation. We showed up For dropping the car off, but you forgot to re- cord appointment. 2. Wrong parts we’e order for head lights twice. 3. Months went by with no follow up. I had to go To your garage 2-3 times to follow up or my Lexus would still be on your back lot. Conclusion: Car looks great. Almost like new! But follow up while the car was under your control Could have been much better. 5 months is a long time. Chuck 2721 Harbor Court St Augustine, Fl 32084
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Victor was a great help things were completed as expected
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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Likely to Recommend - 5.0/5.0 -
Yes I will tell others about Ray's Collision service and work.
Repair Quality - 5.0/5.0 -
Very satisfied with Ray's work. Good honest people.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am very pleased with the service received.
Customer Service - 5.0/5.0 -
Excellent and informative customer service.
Returned Clean
Likely to Recommend - 2.5/5.0 -
I don’t know
Repair Quality - 1.5/5.0 -
Body repair was great, but customer service was terrible. Had to keep calling to see what was going on and they didn’t finish hooking up my rear lights so almost got a ticket
Customer Service - 1.0/5.0 -
Waiting three times as long as the guy said, which I get with material issues but when I have to keep calling to see what’s going on. I would just get told I’d get a call back and never did
Returned Clean
Likely to Recommend - 5.0/5.0 -
Couldn’t ask for more
Repair Quality - 5.0/5.0 -
Excellent !